Job Summary

Manages and oversees the collection of overdue payments from customers or clients. Works in close collaboration with the finance or accounts receivable department to secure timely payment of outstanding debts, keeping precise records, and promoting efficient cash flow.

Essential Functions

• Collecting self-pay balances from debtors on accounts

• Effectively analyze assigned accounts using AS400, Meditech, Accurint, directory assistance and credit reports to collect accounts in full

• Handle all inbound and outbound calls with courtesy and professionalism

• Adhere to all local, state and federal laws that apply to our industry

• Performs other duties as assigned.

• Complies with all policies and standards.

Qualifications

• H.S. Diploma or GED required

• 0-1 years preferred

Knowledge, Skills and Abilities

• Ability to read and comprehend simple instructions, short correspondence, memos and emails.

• Ability to effectively present information in one-on-one and small group situations

• Ability to interact with the general public

Licenses and Certifications

• Collector Certification preferred

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.