Guest Services Apprenticeship: To obtain the broad picture of the tasks required to operate a conference center.

The Guest Services is a year long position that will focus on hospitality roles: Front desk functions, client communications, kitchen and dining operations, and housekeeping. COEC will train you in the necessary skills with the intention that you will gain competency to operate a lodge, hotel, or conference center after your year apprenticeship. COEC is located in Florissant, Colorado.

You will learn and perform tasks related to housekeeping, front desk operations, and kitchen. Examples of tasks are listed below.

Housekeeping: Stripping and Stocking: Conference room care and cleaning Coffee bars Table, chair, trash Bathrooms Other Tasks Attributed to the Housekeeper Handling Additional Objects Requested by the Guest Lost and Found Procedures Special Situations and Possible Incidents Communication and Cordiality Productivity and efficiency Time Management Service Cart (wagon) Preparation and Use Organization, planning and flexibility

Front Desk: Communication Skills: Answer client phone calls, take messages Greet guests, orient them to the space, and give out keys Communication and Cordiality Purchasing: Manage small sundry store purchase using both cash system and credit card Learn to use and implement online reservation system Client care set up: Assist in Set-up of the conference room configurations per client's programming needs. Refill and Restock conference room coffee bars and other supplies Note and communicate facility improvement needs with the maintenance team

Kitchen: Prep and cook meals for clients Proper food handling techniques and methods Awareness of client dietary restrictions Preparation of food specific to those needs Company related safety practices Assist in maintaining a clean kitchen Proper chemical usage for various applications Testing and maintaining the dishwasher Ensuring sparkling dishware is clean Maintaining a tidy dining area Clean disinfect and store all equipment at the end of the shift Work in a team environment Fostering a climate of cooperation and respect between coworkers Notify superiors on any damages, deficits and disturbances Appropriately managing client interactions Dealing with reasonable complaint/requests with professionalism and patience

Qualifications for candidate: Proven willingness to learn Flexible Schedule including some weekends Ability to spend all day on your feet Ability to lift 50lbs Ability to maneuver over uneven terrain As an education center who works with kids, COEC runs state and federal background checks on all applicants. Applicants must have a clear record.

Requirement for advancement Wage Starting Wage: $14.50 Interim Wage 500 hours and completion of successful first performance evaluation $15.00 Completion Wage Full demonstration of all competencies: $16.00

Benefits: Paid Sick Time Meals on site during shift when kitchens are open and in season.

Contact: Martie@thenatureplace.net with questions. Please submit resume cover letter to the above email address

Accepting Applications Until Aug 15.