Teksystems is currently seeking candidates for a remote opportunity located in Michigan starting October 29th!

You must be a Michigan resident to qualify for this role.

Hours: Monday - Friday. Must be available from 8am-7pm. The managers will assign the persons shift.

Responsibilities:

• Answer inbound calls providing education, enrollment, and helpline services

• Process enrollment forms received.

• Document all calls received in State or Project systems.

• Report system issues, concerns, or discrepancies.

Qualifications:

• 6 months of customer service to qualify for the role.

• Bilingual in Spanish or Arabic Preferred

• Feel comfortable working on a computer and the ability to use dual monitors

• 25 WPM on typing test that we will give (test scores will be uploaded into Fieldglass)

• They will have to talk and type at the same time (real time) while taking calls

• Great communication both verbal and written

• Clear and articulate speech as this position is over the phone

• Customer service experience (could be call center, retail, banking, face to face or over the phone customer service)

• Shift flexible

For Contract to Hire and Contract Roles:

• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.