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Commercial Lines Insurance Customer Service Representative

Job Location: Flint, MI, 48507, US

Job Category: Customer Service Representative

Job Type: Full-Time

Remote Type: No

Job Description

* Candidate must have an active Michigan Property and Casualty License and previous Commercial or Personal Lines Insurance experience to be considered*

Discover a rewarding career at* BGM Insurance, a privately owned, family-run business committed to providing exceptional insurance services. Our agents work diligently around the clock, but our salaried employees enjoy a consistent schedule (Monday - Friday, 9am - 5pm*). Embracing a business casual dress code, our office cultivates a professional yet fun environment. At BGM, we celebrate life's milestones with our employees, from birthdays and weddings to welcoming new babies. Regular office potlucks and cookouts further enhance our sense of community and camaraderie.

As an Experienced Commercial Lines Insurance Customer Service Representative, you will assume a pivotal role in delivering exceptional service to our esteemed clients. This position, tailored for individuals with proven experience in commercial lines insurance, provides an excellent opportunity to apply your industry knowledge and contribute to a team that prioritizes collaboration, professionalism, and a supportive work environment.

Become a part of our BGM family, where our office is more than just a workplace---it's a community. Our employees love the family-like atmosphere, the diverse interactions with clients, and the support we offer each other. *Join us *if you want a career where you're not just hired but provided with the tools to succeed. At BGM, we take pride in our workplace, and we believe you will too. We aim to retire our employees, not just hire them, and with the right attitude, we are committed to providing the resources you need for success.

Salary: $45,000.00 - $50,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Mon-Fri Schedule

Retirement Plan

Evenings Off

Bonus Opportunities

Work-Life Balance

Weekends Off

Holidays Off

Paid Holidays

401k Plan

Professional Development

Advancement Opportunities

Mentorship

Continuing Education Opportunities

Ongoing Training Seminars

Hands on Training

Professional Work Environment

Team Building Activities

Retirement Benefits

Paid Parking

Equipment Provided

Office Snacks and Coffee

Optional Profit Sharing Program

Responsibilities

Nurture strong customer relationships and aim to increase client retention and product loyalty.

Conduct follow-up discussions with clients to ensure t