Job Information
Pet Palace Resort Resort Assistant Manager (Fishers) in Fishers, Indiana
Job Summary
The Assistant Manager oversees the workflow of the facility to ensure the location is maintaining and exceeding Customer expectations. Assist the District Manager and Resort Manager in day-to-day operations. This position is responsible for supporting and advancing team members to achieve the Company's mission, vision, and values. The Assistant Manager is responsible for ensuring all pets are cared for with compassion.
Company Culture & Perks
Our team members are hardworking, compassionate pet lovers. Our unique model was designed with our client's pet's comfort and safety as our top priority. The energetic environment at Pet Palace highlights our team members' strong work ethic and attention to detail. The team environment allows for our clients to receive the unparalleled customer experience. At Pet Palace, our Mission is to put joy in pet's lives by providing superior care and comfort through compassionate personal interactions with pristine accommodations.
Team Member Perks:
Competitive Salary
Attractive Benefits plans
401 (k) with employer match available
Enjoy snacks & lunches provided by us!
Need a flexible working schedule? We are as flexible as they come!
Amazing Employee Rewards Program
Regular advancement opportunities
Eligibility for multiple increases yearly with annual reviews
Performance Bonuses
Work with dogs and cats daily! We offer employee discounts too!
Facility Travel
Check out our website at www.petpalaceresort.com (http://www.petpalaceresort.com/) or our Instagram @petpalaceresorts (https://www.instagram.com/petpalaceresorts/)
How to Apply
Via Indeed (https://www.indeed.com/cmp/Pet-Palace/jobs)
Via Our Career Site (https://pet-palace.breezy.hr/)
Job Responsibilities
Oversee the day-to-day operations and maintain the quality working standards of the facility, operations, procedures, cleanliness, and overall workflow
Initial point of contact for all client and pet issues and escalate to District Manager when needed
Operate and encourage all employee to work in a safe manner
Other duties as assigned
Supervisory Responsibilities:
Lead and develop all Pet Care, Customer Service, and Grooming Specialist teams to maximum performance
Complete the recruitment, hiring, and promotion employees
Manage employee schedules, payroll, and facility deposits
Provides constructive and timely performance evaluations.
Handles discipline and termination of employees in accordance with company policy.
Job Qualifications
Flexible schedule including nights & weekends
Excellent leadership & organizational skills
Excellent verbal and written communication skills
Energetic, caring, & passionate about animals
Attention to detail & ability to observe animal behaviors on a daily basis
Operate basic computer software
Ability to prioritize tasks and to delegate them when appropriate.
Excellent interpersonal and customer service skills
Previous management experience required
Experience managing 50 or more employees
1 or more years of experience in an animal environment
Capable of lifting up to 40 pounds
Ability to stand up to 8 hours
Pay Range - $35000 - $45000
Equal Opportunity Employer Statement
Pet Palace is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.