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The Creative Studio by Jae Renee Customer Service Consultant in Fayetteville, North Carolina

We are seeking a highly motivated and enthusiastic individual to join our team as a Full-Time Retail Sales Associate at our creative studio. The ideal candidate will have a passion for art, design, and creativity, along with excellent customer service skills. This is a dynamic role that requires a combination of sales expertise, product knowledge, and a strong commitment to providing an exceptional customer experience.

Responsibilities:

  • Greet and assist customers in a friendly and helpful manner, providing guidance and recommendations based on their needs and preferences.
  • Maintain a deep understanding of our services, products including custom prints, and effectively show and sell the event space..
  • Actively engage with customers to build relationships and foster a positive shopping experience.
  • Process transactions accurately and efficiently using our point-of-sale system.
  • Maintain a visually appealing and organized sales floor, ensuring that products are properly displayed and stocked.
  • Collaborate with the creative team to curate and showcase new merchandise and displays.
  • Stay up-to-date with industry trends, market competition, and new product releases.
  • Assist with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks.
  • Handle customer inquiries, requests, and complaints in a professional and timely manner, striving for customer satisfaction.
  • Contribute to achieving sales targets and goals through proactive selling and up-selling techniques.
  • Collaborate with the team to achieve overall studio goals and objectives.

Requirements:

  • Previous retail sales experience, preferably within the art, design, or creative industry.
  • Strong interpersonal and communication skills, with the ability to engage and connect with a diverse range of customers.
  • Passion for art, design, and creativity, with a keen eye for aesthetics.
  • Proven track record of meeting and exceeding sales targets.
  • Knowledge of various art mediums, techniques, and materials is a plus.
  • Ability to work in a fast-paced environment, multitask, and prioritize effectively.
  • Excellent problem-solving skills and ability to handle customer concerns with empathy and professionalism.
  • Flexibility to workweekendsand some evenings, as required.
  • Basic computer skills and familiarity with point-of-sale systems.

If you are a creative, customer-focused individual with a passion for art and design, we would love to hear from you. Join our team and be a part of our vibrant and inspiring creative studio!

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