Job Information
The Creative Studio by Jae Renee Customer Service Consultant in Fayetteville, North Carolina
We are seeking a highly motivated and enthusiastic individual to join our team as a Full-Time Retail Sales Associate at our creative studio. The ideal candidate will have a passion for art, design, and creativity, along with excellent customer service skills. This is a dynamic role that requires a combination of sales expertise, product knowledge, and a strong commitment to providing an exceptional customer experience.
Responsibilities:
- Greet and assist customers in a friendly and helpful manner, providing guidance and recommendations based on their needs and preferences.
- Maintain a deep understanding of our services, products including custom prints, and effectively show and sell the event space..
- Actively engage with customers to build relationships and foster a positive shopping experience.
- Process transactions accurately and efficiently using our point-of-sale system.
- Maintain a visually appealing and organized sales floor, ensuring that products are properly displayed and stocked.
- Collaborate with the creative team to curate and showcase new merchandise and displays.
- Stay up-to-date with industry trends, market competition, and new product releases.
- Assist with inventory management, including receiving shipments, restocking shelves, and conducting regular stock checks.
- Handle customer inquiries, requests, and complaints in a professional and timely manner, striving for customer satisfaction.
- Contribute to achieving sales targets and goals through proactive selling and up-selling techniques.
- Collaborate with the team to achieve overall studio goals and objectives.
Requirements:
- Previous retail sales experience, preferably within the art, design, or creative industry.
- Strong interpersonal and communication skills, with the ability to engage and connect with a diverse range of customers.
- Passion for art, design, and creativity, with a keen eye for aesthetics.
- Proven track record of meeting and exceeding sales targets.
- Knowledge of various art mediums, techniques, and materials is a plus.
- Ability to work in a fast-paced environment, multitask, and prioritize effectively.
- Excellent problem-solving skills and ability to handle customer concerns with empathy and professionalism.
- Flexibility to workweekendsand some evenings, as required.
- Basic computer skills and familiarity with point-of-sale systems.
If you are a creative, customer-focused individual with a passion for art and design, we would love to hear from you. Join our team and be a part of our vibrant and inspiring creative studio!