Do you have a passion for animal welfare and a genuine love for animals? Do you have a high degree of empathy and a strong desire to assist others? Do you thrive in a dynamic work environment, interacting with diverse people and handling challenging situations?

If this sounds like you keep reading!

Davis County Animal Care is currently hiring for a full-time Dispatcher/Office Specialist located in Fruit Heights, Utah. This position performs routine clerical work and duties involving the use of radio equipment to dispatch County Animal Control Officers at the animal shelter. Applications will be accepted through July 15, 2024. Follow us on Social Media

Work Schedule: 8:00 am - 5:00 pm, Tuesday - Saturday, Onsite

PAY RANGE AND BENEFITS:

Starting rate: $19.59 - $24.89, based on qualifications and experience.

In addition to competitive pay and our collaborative and service oriented culture, we offer the following benefits:

• Affordable medical, dental, and vision coverage day one
• Paid leave: 13 vacation days, 12 sick leave, 12 holidays
• Paid Parental Leave (after 6 months of employment)
• 401k match of 4%
• Full pension retirement
• Annual performance pay increases up to 3.5%
• Free Employee Assistance Program (EAP)

Requirements

• High School graduation or equivalent.
• Two years of full time related work experience: experience must include providing support over the phone as a customer service representative.

Preference for related experience in a governmental agency providing customer service to the public.

Preference for fluency in Spanish and English.

Our Ideal Candidate

The ideal candidate is able to work independently and make sound judgments through critical thinking and problem-solving skills. The ideal candidate is able to calmly interact with highly emotional individuals and build relationships with community partners. The ideal candidate has the ability to multitask, retain information, exhibit strong communication skills and adapt easily to changing demands.

Day to Day Duties

• Answers incoming calls from the public regarding lost, stray, or injured animals, animal abuse, dangerous animals, and other animal-related issues.
• Offers advice and provides information to the public about animal control regulations, local ordinances, and available resources in a professional and courteous manner.
• Assigns animal control officers to respond to calls based on priority, location, and officer availability using 10-codes.
• Logs all calls and incidents into a computer system.
• Dispatch complaints in a timely manner.
• Performs receptionist and clerical duties.
• Works closely with other dispatchers, animal control officers, and administrative staff to ensure smooth operations.

Fill out our mobile-friendly online application. We hope to meet you soon! Click here for the full Job Description