Job Information
Comerica TPR and Control Oversight Manager in Farmington Hills, Michigan
TPR & Control Oversight Manager The TPR and Control Oversight Manager will provide oversight to all lines of business for new engagements and ongoing risk assessment activities. Lead a team of Third-Party risk support and ongoing monitoring analysts and responses in regulatory matters, including exams and meetings. Design and implement analysis process and produce reports with vendor metrics program throughout the lifecycle. Position Responsibilities: Ongoing Monitoring Oversight * Efficiently and accurately establish metrics and deliver against them in a robust validated, consistent, and repeatable process. * Review supply agreements, contractual terms, and relationship management oversight requirements. * Develop an understanding of line of business operations, their complexities, trade-offs, and impacts when outsourcing products and services. * Create and manage the framework for key metrics or key performance indicators, associated with outsourced services. Provide oversight of the management activities, evidence of management, and documentation and remediation of identified issues. * Identify opportunities for process improvements to deliver increasing operational efficiency in the Third-Party monitoring oversight processes. * Analyze and understand highly complex business problems and regulatory requirements that are part of operating in the financial industry. * Build processes and controls which continuously enhance the Third-Party oversight program and develop new ideas based on interactions with partners, Third-Parties, and regulators. * Document common issues and help find innovative solutions supporting line of business teams to achieve business objectives and management of Third-Parties. TPR Archer Process, Training & Process Oversight * Identify systemic improvements based on analysis of late data, issues, business unit complaints, surveys, etc. * Develop and administer ongoing Supplier Manager training and job aids for process and system (Archer) and provide input and aid in the development of policies focused on the security of third-party business processes. * Develop and maintain supplier risk and control monitoring plans, performing monitor activities and analysis of evidence to determine controls are operating effectively. * Conduct quality assurance activities for inherent risk questionnaires, due diligence questionnaires, supplier performance reviews, exit strategies, and other process artifacts. * Conduct semi-annual supplier manager forum and continuous training presentations. * Review Annual Compliance Based Training Content for required updates and launch training for new hires and Third-Party managers. Provide annual training requirement list. * Assist contract owners with maintaining relationships with the Third-Parties to ensure compliance, requesting audit, tests or other evidence requests are completed timely. * Maintain an inventory of ināscope artifacts and report their compliance status as required by stakeholders, management, review boards, regulatory bodies, and auditors. Team and Project Management * Foster relationships and influence the behavior internal teams and external parties. * Direct supervisor for business support staff that provides guidance and oversight on risk assessment process and ongoing management activities. * Share information, transfer knowledge and expertise to team members and lines of business. * Develop and present TPR program during regulatory and audit examinations in support of Program Owner (Mgr Ops and Third-Party Risk). * Identify risk assessment process, ongoing review requirements, performance management, and oversight opportunities. Educate team on consistent documentation and requirements of evidence for first line and facilitate common approaches. * Serve as project manager for responses to audit and regulatory findings. Oversight Assessment Processes * Managing direct reports to complete oversight activities to ensure management initiatives, such as risk reviews, open findings and QA audits are completed accurately. * Contributing participant with the Risk Assessment team in the implementation of strategic change with and enhancements. * Support and Champion the Third-Party risk assessment framework for the bank and present updates/enhancements/changes to Committee's as required. * Review team sample of quality reviews of first and second line of defense analysis to identify potential concerns as part of the onboarding process for new Third-Partys and current * Third-Partys during reassessment. * Provide management updates related to open issues within Enterprise related to the Risk Assessment process. * Analyze Risk Area Control Effectiveness Ratings for gap in controls and work with supplier managers with addressing the risk acceptance or remediation during business reviews or contract negotiations. #LI-Remote Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled