Work where every moment matters. Every day, almost 33,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. The story of Hartford HealthCare is the story of transformation – from a handful of disconnected organizations a decade ago to a unified system with a shared, value-based culture of accountability and innovation. The healthcare landscape has become highly competitive, with new players and disruptive technology and we are working to expand and create our system’s organizational, leadership, cultural, and talent capabilities to ensure Hartford HealthCare will always be the first choice of the people we serve. The Benefit Specialist works as a part of the Benefits Service Team, responsibilities include but, are not limited to the following: · Utilize the HR Work Order System (ServiceNow) to handle and resolve a high volume of employee benefit related cases, ensuring timely and accurate resolution. · Monitor ongoing cases, provide updates to employees, and ensure closure with satisfaction. · Work closely with various benefits vendors to address and resolve issues faced by employees, including troubleshooting and issue escalation as needed. · Actively engage in and contribute to Benefits Information Sessions to provide employees with up-to-date information and answer questions. · Create or assist in the creation of educational materials and resources to help employees understand their benefits options. · Conduct thorough testing during Annual Enrollment periods to ensure system accuracy, data integrity, and proper implementation of benefit changes. · Identify and resolve issues that arise during the enrollment process, working closely with IT and other departments as necessary. · Assist in the maintenance and updating of Enterprise HRIS benefits tables to reflect accurate and current benefits information. · Regularly review and verify data within the HRIS to ensure accuracy and consistency. · Handle adjustments and corrections to colleague records related to benefit deductions, ensuring accurate payroll and benefits administration. · Conduct regular audits to ensure benefit deductions and records are accurate and up to date. · Provide guidance and support to HR Business Partners and Managers regarding the timeliness and accuracy of employee data edits and benefits related processes. Education · Associate’s degree, advanced training, or equivalent related work experience. Experience · Minimum 4 years work experience in benefits administration required. · High level of competency in MS Office, particularly Excel. · Enterprise systems application experience. (PeopleSoft, Kronos, Workday etc) preferred We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Job: Human Resources* *Organization: Hartford HealthCare Corp. *Title: *Benefit Specialist Location: Connecticut-Farmington-9 Farm Springs Rd Farmington (10566) Requisition ID: 24160147