18 openings at the following locations: Valley Stream (2), Carle Place (5), Farmingdale (7), Lake Grove (3) and Riverhead (1).

Summary The Retail Sales Associate (title with a promise Home Furnishings Advisor) is responsible for providing a unique, personalized, and memorable guest experience. They will be ambassadors for our mission, vision, core values, and the way we play. They will be subject matter experts of products, services, and promotions. They will follow our proven processes while utilizing their sales and relationship building skills.

Essential Functions Selling Ashley Products Supported by Outstanding Customer Service. The Retail Sales Associate sells the full suite of Ashley products and services by: Welcoming and professionally engaging every guest to ensure customer expectations are met and the Ashley brand image is properly represented. Following the Ashley Sales Approach with each guest to maximize average sales per guest and ensure above-minimum category sales goals. This includes performing product presentations, attempting to close each sales opportunity, adding additional items, and furniture protection plans to the sale. Contacting guests by phone, mail, or e-mail throughout the sales process and post product delivery to ensure total guest satisfaction and establish the relationship to continue to serve the guest in their home furnishing needs. Completing post-sales Administration. The Retail Sales Associate completes post-sales administration by: Carrying out appropriate paperwork and order entry processes following each sale, to ensure accurate and thorough communications of Ashley Terms and Conditions and customer expectations. Providing paperwork (e.g., sales orders, delivery instructions, information journal, etc.) to the Customer Service Department for execution. Following the Sales System Set-up Process and ensuring data is entered correctly into the UPs System, including capturing customer email addresses in POS 9 post-sale. Completing customer information and sketch forms to build lead database and to track advertising. Ensuring a Professional In-Store Experience for Every Guest. The Retail Sales Associate assists fellow associates in ensuring a professional in-store experience for every guest by: Completing showroom floor recovery processes throughout the day. Maintaining neatness and cleanliness in designated areas in compliance with Ashleys safety and health standards and policies. Maintaining a Personal Focus on Continuous Learning and Improvement. The Retail Sales Associate ensures a continued focus on performance improvement and personal/professional development by: Working vigorously on sales performance improvement by using available learning tools and programs. Developing and maintaining high levels of knowledge on Ashley business products and initiatives. Participating actively in sales meetings and one-on-one coaching sessions with store managers and trainers. The Retail Sales Associate will have the following KPIs: Achieve Sales Budget - (Minimum Performance Standard - $12,000 - $15,000 per week) Bedding Close Rate Protection Average Sale Credit ApplicationsSplit % Sales Per GuestNet Gross Margin Total Piece Exception RateNet Promoter Score

The Retail Sales Associate may occasionally perform non-exempt duties, such as cashiering or merchandising the sales floor, as needed for proper store operation. They may occasionally be required to travel to other locations to attend meetings or training sessions. The Retail Sales Associate performs other duties as assigned, such as assisting in the store inventory processes.

Education & Experience Requirements High school diploma or GED required; AA or AS degree in business administration, marketing, merchandising, public relations or retail preferred.
Three to six months' sales experience preferred. Furniture retail experience preferred.