Administrative Support II - OSP Job Locations US-NM-Albuquerque | US-Remote Requisition ID 2024-2301 Category (Portal Searching) Outside Plant Job Post Information* : Posted Date 1 hour ago(6/3/2024 9:55 AM) Company Overview Circet USA is an industry leading provider of Network Services solutions in North America. Our experienced workforce of over 2,000 professionals is skilled at planning, consulting, engineering, construction, program management and combined engineering, procurement, and construction (EPC) solutions to meet our customer's rapidly changing infrastructure needs. We offer the most comprehensive solutions in the industry across ISP, OSP, Wireline, and Wireless. Our customers include telecom service providers, MSO's, cloud service providers, and utilities. With nearly 50 years of experience, we have the ability to customize solutions to meet our customer's unique needs. Job Summary and Responsibilities Summary: The OSP Administrator helps answers telephones, directs incoming calls and greets visitors in a professional, friendly manner to promote the best possible Company image by performing the following duties: ESSENTIAL DUTIES & RESPONSIBILITIES include the following. Other duties may be assigned: Data Entry. Work within Circet USA and Client tracking databases to input updates, work progress tracking, corrections, and overall monitoring of work trackers to ensure accurate information submissions. Involved in the development, trials, and implementation of new processes, process documentation, web applications, and field software databases. Assign and dispatch work to contract inspectors via email or through online database applications. Assign and track training for Circet USA personnel and/or contracted vendors as needed. Issue/dispute resolution: partner with vendor team to resolve issues that arise during the construction process. Assisting in resolving complaints from citizens impacted by the fiber deployment construction process. Serve as a Municipality liaison, working with various municipalities regarding permitting, traffic control, and other concerns regarding the overall impact of OSP work within the community. Be able to perform invoice processing, work within project workflow databases to review and process vendor invoicing adhering to Circet USA accounting guidelines. Support Circet USA values, works with team members across several departments. Perform other duties as required. SAFETY DUTIES & RESPONSIBILITIES Adhere to, promote, and accept personal responsibility for compliance to: Federal and Local Occupational Safety and Health Regulations Industry Consensus Standards KGPCo Injury and Illness Prevention Program Manual Participate in job site safety/hazard analysis Qualifications QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION, EXPERIENCE, and/or QUALIFICATIONS Highschool diploma or GED One year of related experience and/or equivalent training and education Exhibit personal power and leadership Exhibit self-awareness Exhibit a tendency for continuing education and self-improvement Exhibit enthusiasm and determination Exhibit industry awareness Exhibit exceptional organizational skills Exhibit the ability to live the KGPCo Values LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before employees of the organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply and divide in all units of measure. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or iagram form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Circet USA is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity KGPCo is an Equal Opportunity Employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity