Installation, Quality and Service Supervisor

Are you a hands-on leader with a keen eye for quality and a passion for customer satisfaction? Do you have the skills to train, supervise, and guide a team of talented installers and service techs to deliver top-notch home improvements? If this sounds like you, Western Products would love to welcome you to our team as

Installation, Quality and Service Supervisor!

Position Overview:

As our Installation, Quality and Service Supervisor, youll be the key to delivering high-quality installations and a seamless customer experience. Youll oversee field crew installations, conduct quality control inspections, and provide on-the-job training to ensure our teams have the technical skills and safety knowledge they need. Youll be our front-line leader, managing the flow of each project and working directly with customers to make sure theyre happy with the results!

What Youll Be Doing:

• Daily Field Supervision: Lead our installation and service teams, ensuring every project meets our high standards for quality, safety, and customer satisfaction.
• Customer Interaction: Act as the main point of contact on-site for our customers, addressing questions and making sure punch-list items are completed professionally and promptly.
• Technical Training and Development: Provide in-depth training for installers and service technicians, focusing on technical skills, product knowledge, and safe work practices.
• Quality Control: Conduct on-site inspections and provide feedback to field teams to ensure that every installation is completed accurately and to Western Products standards.
• Real-Time Problem Solving: Resolve on-site issues as they arise, keeping projects on track and ensuring our customers have a positive, seamless experience.
• Safety Enforcement: Ensure that all installation and service teams use the proper safety equipment and follow best practices to create a safe working environment.

What Were Looking For:

• Solid experience in installation and service supervision within home improvement or construction.
• Strong hands-on technical skills and a commitment to safety, quality, and customer service.
• Great communication and problem-solving skills, with the ability to handle real-time issues on-site.
• A dedicated trainer and coach whos passionate about helping their team improve and grow.

Why Join Western Products?

At Western Products, youre more than just part of the teamyoure part of the family! We value hard work, a positive attitude, and a passion for learning. Youll find a supportive environment, where every project is an opportunity to grow and every achievement is celebrated. Plus, youll have access to competitive pay, benefits, and a culture that believes in recognition, creativity, and the occasional pun!

Apply Today and Start Building Amazing Experiences with Western Products!

How to Apply

• email it to careers@westernproducts.com, fax it to 701-232-6666 with Attention: Western Products, or drop it off at our Fargo location. Note:You need to have Adobe Reader 9.0or later to fill out the application electronically.