Warranty Supervisor

Job Description:

• Must be able to develop appropriate business strategies aligned to Company’s Management Policy.

• Manage position to make best use of employees; select employees and develop their capabilities; plan for succession of key personnel; counsel employees effectively; administer discipline; handle human resource matters in accordance with company policy and procedures.

• Establish work standards and schedules and ensure their effective implementation in the department; assign work to employees and train employees in work procedures and methods; review employees’ work for adequacy and take steps to correct inadequate performance; approve employees’ work schedules and time reports.

• Directly responsible for the site activities for a specific shift.

• Coordinates the daily work activities on the rail cars delivered to the customer.

• Supervises the clerical and technical personnel working on their shift.

• Controls the work hours expended to maintain the site budget and minimize overtime.

• Maintains a safe and orderly work environment.

• Prepares a schedule for the daily activities and coordinates completion and progress with the customer.

• Audits and submits daily vouchers for personnel under their supervision.

• Ensures that all employees are following company and customer safety procedures.

• Ensures that modifications are coordinated and implemented as quickly as possible.

• Coordinates the shift vendor activities to ensure that they are meeting their warranty obligations and submitting the necessary paperwork.

• Ability to work with minimal direct supervision.

Qualifications:

• Must have at minimum one (1) year supervisory experience in warranty, production, quality or engineering, or three (3) years mechanical/technical experience with some supervisory responsibilities.

• Must have strong mechanical aptitude and be proficient with both English and Metric measurement systems.

• Must have excellent written and verbal communication skills.

• Must be comfortable working in an active rail car environment.

• Must have good computer and report generating skills.

• Must be able to read, write and speak English.

• Must have strong organization and interpersonal skills.

• Must be able to work well under pressure.

• Must be professional when interacting with the customer representatives.

• Must be able to climb stairs and ladders, and be able to lift, push, or pull at maximum 40 lbs.

• Must be able to deal with numerous and constantly changing priorities.

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.