About the opportunity We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]

The ability to work remotely within the United States may be available based on business need. This option is not currently available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon, or Washington.

An IT Application Configuration Analyst on the GIS & VMS Systems team is responsible for enhancing, maintaining, and supporting all of FirstEnergy's Engineering, Geographic Information and Vegetation Management Systems. This position is responsible for systems such as ESRI ArcGIS Enterprise, CYME, Feature Manipulation Engine (FME), SSP Lifecyle, SSP MIMS, and SSP Productivity. The GIS systems are foundational to support data analytics, design, engineering, outage restoration, vegetation management, and work execution for FirstEnergy Utility Operations. What you will do: Manage and administer ArcGIS Enterprise including data maintenance, publishing, user security & provisioning, and system upgrades. Manage and administer Esri Partner solutions developed by GSI (Distribution Design Studio) and SSP (Lifecycle, MIMS, Productivity, & SPANS) Design, develop and manage geodatabases across multiple instances. Develop & s upport workbenches with the Feature Manipulation Engine (FME) to support data extract, transform, & load (ETL) functions. Design, configure and support integrations using JSON, REST APIs, Oracle stored procedures, Python, SQL scripts, etc... with internal and external entities. Take a continuous improvement approach toward automation maintenance, data modeling or administration processes. Work with business units to collect requirements and develop functional specifications. Work on cross-functional teams to accomplish overall IT projects and objectives. Create and execute unit test plans related to product enhancements, implementations, patches, or upgrades. Document processes/procedures and specifications for peers. Respond to 2nd/3rd level support requests that are related to GIS technologies. Escalate issues and defects to third party vendors. Respond to out-of-hours operational issues. An employee hired at a Level III or IV will be expected to perform the above responsibilities with greater proficiency and independence. What you will need to be qualified: Bachelor's degree in Computer Science, Computer/Management Information Systems, Geology, a related degree, or commensurate experience Minimum 2-4 years related experience. Experience administering on-premises ArcGIS Enterprise and associated tech stack. ESRI partner solution administration - SSP or GSI preferred. Utility Network preferred. Oracle Database administration. Related experience includes, but not limited to, software development and integration experience with C#, C++, .NET, Python, REST API, or SQL. Highly motivated to work independently and productively b