As a member of Santander\'s retail banking division you\'ll help serve Santander\'s retail and small business customers as part of one of the top banks in the United States based on deposits. With principal presence in the northeast U.S., Santander\'s retail division offers consumer and lending products to help our customers reach their financial goals. Santander currently serves nearly 2 million retail customers and 5.2% of the 2.7 million small businesses in the US footprint have a transactional account with Santander Bank. Responsibilities: Provides consistent world class customer service to internal and external customers which exceeds their expectations Resolves customer issues with guidance Promotes, refers and sells bank products and services Performs within the balancing guidelines, compliance and security procedures Establishes and maintains the bank way as the singular priority in all activities Qualifications: 3 months cash handling experience or degree in accounting or finance Retail or customer service experience preferred Basic computer knowledge and Windows skills required Strong interpersonal and organizational skills Employees desiring consideration should complete an online application, utilizing the appropriate process as subscribed by the posting entity. Employees should provide all pertinent information to support their candidacy. To be considered eligible for internal posting, Santander employees must meet all of the following eligibility requirements: Completion of at least one year of active service in Santander Completion of at least nine months in current position Be in \"Good Standing\"