Req ID: RQ195007

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other Required: MBI (T2)

Job Family: Financial Systems

Skills:

Business Analysis,Financial Processing,Payment Handling,Payment Systems

Experience:

8 + years of related experience

Job Description:

Seize your opportunity to make a personal impact as a Senior Payment Technical Business Analyst , supporting the United States Postal Service. GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career.

At GDIT, people are our differentiator. As a Senior Payment Technical Business Analyst , you will help ensure today is safe and tomorrow is smarter. Our work depends on a Senior Payment Technical Business Analyst capable of working closely with the United States Postal Service Global Payment application. This application processes payment transactions on behalf of several USPS eCommerce merchants. The Senior Payment Technical Business Analyst is responsible for ensuring that the payment application meets the needs of the USPS ecommerce merchants and their customers. The Senior Payment Technical Business Analyst will work closely with the development team to define the payment processing workflows, identify payment system integrations, and ensure that the application meets the necessary security and compliance requirements.

HOW A SENIOR PAYMENT TECHNICAL BUSINESS ANALYST WILL MAKE AN IMPACT:

• Work closely with the development team to define the payment processing workflows, identify payment system integrations, and ensure that the application meets the necessary security and compliance requirements.

• Responsible for managing the payment processing features of the application, such as billing and payment account information, payment retries for failed attempts and generating nightly transaction logs for payment reconciliation and accounting purposes.

• Must ensure that the payment processing features are user-friendly, efficient, and reliable.

• Provides Analysis functions and provides business area knowledge and technical expertise to team members engaged in the analysis, design, development, implementation, and maintenance of business information systems.

• Provides business area and technical expertise to management and customers to facilitate planning, set direction, define business initiatives, and develop solutions to customer business information systems needs and requirements

• Assists the customer in defining business requirements, with proven experience in eliciting requirements, conducting stakeholder work, and their translation to information systems functions/features; establishes project objectives and identifies/quantifies benefits and develops business requirement documentation and coordinates system installation, evaluates existing systems and procedures, and recommends changes to management.

• Acts as bridge between business stakeholders and technical teams.

• Meets regularly with customers to ensure timely and effective response to requests for service and high levels of customer.

• Manage and create Change Requests (using ServiceNow), initiate Incident Management tickets.

• Provide support for software releases and deployments.

• Provide production level technical and business support when required due to various issues.

WHAT YOU'LL NEED TO SUCCEED:

Education:

• Bachelor's Degree in a Computer Science or related technical discipline; OR in lieu of degree, an additional 4 years of relevant work experience is required

Required Experience:

• 8+ years of experience of related professional work experience, in technology or software development preferred

Required Technical Skills:

• In-Depth knowledge of payment types such as Credit Cards, ACH, PayPal, Digit Wallets (Visa SRC, Apple Pay etc.), and alternative payment methods

• Hands-on experience with APIs related to payment and integration (e.g., REST, SOAP, XML and JSON)

• Familiarity with high-volume and high-visibility payment system

• Understanding of encryption and tokenization techniques used to secure payment card data in transit and at rest

• Exposure to payment orchestration platform and tools

• Knowledge of payment fraud detection and mitigation techniques

• Knowledge of batch and real-time transaction processing systems

• Proficient in Agile frameworks (Scrum, Kanban etc.)

• Experience with tools like VersionOne, ALM for Agile processes

Required Skills and Abilities:

• Strong understanding of payment gateways, payment processors, and acquiring banks

• Strong understanding with payment processing workflows, including authorization, capture, settlement, chargebacks, refunds, and disputes

• Experience with subscription billing models or recurring payments

• Experience with payment card data security standards (PCI DSS) and other relevant regulations, such as the General Data Protection Regulation (GDPR).

• Proven experience in eliciting requirements, conducting stakeholder workshops, and documenting workflows

• Ability to create wireframes, process diagrams, and user flows to explain requirements

• Ability to troubleshoot payment processing issues and propose scalable solutions

• Decision-making skills to prioritize features or technical debt in high-pressure environments

• Expertise in backlog grooming, sprint planning and defining acceptance criteria

• Ability to translate business user stories into detailed technical user stories along with acceptance criteria and ensure alignment with development teams

Security Clearance Level:

• Must be able to obtain and maintain a Public Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting

• This position has a U.S. residency requirement. The USPS security clearance process requires the selected candidate to have resided in the U.S. (including U.S. Territories) for the last five years as follows: U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 6 months consecutively in the last 3 years (unless they meet certain exceptions). Non-U.S. Citizens cannot have left the U.S. (including U.S. Territories) for longer than 90 days consecutively in the last 3 years.

Location:

• 100% remote in the U.S.

GDIT IS YOUR PLACE:

• Full-flex work week to own your priorities at work and at home

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Rest and recharge with paid vacation and holidays

#Payment #BusinessAnalyst #GlobalPayments #zxc726

The likely salary range for this position is $97,063 - $131,321. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans