Job Summary

Senior Escrow Officers oversee and manage escrow processes for the closings of real estate transactions. They play a pivotal role coordinating with various stakeholders including homebuyer, seller, mortgage, accounting and other areas within the Title & Settlement Process. They leverage their expertise in escrow procedures and industry regulations, navigate complex transactions, uphold compliance standards and serve as mentors to fellow branch employees.

Primary Job Responsibilities

• Handle all aspects of the settlement transactions including preparation and approval of Settlement Statements, preparation and coordination of deeds, verify accuracy of loan documents, insurance documentation, seller statements, and contract or sales agreement.

• Obtain signatures for closing transactions, explain all documents executed as needed, and facilitate questions/answers between parties to the transaction.

• Follow Escrow Accounting Business Practice Guidelines which includes but is not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutes.

• Review escrow quality assurance reports and resolve any outstanding issues to ensure compliance with required business policy.

• Ensure timely and accurate flow of information and documentation from settlement team to Recording and Accounting departments.

• Provide mentorship and guidance to junior staff.

• Expected to manage a higher volume of closings compared to Escrow Officers, ensuring efficiency and accuracy in processing transactions.

• Ensure adherence to workflow processes.

• Perform other duties as assigned.

Management Responsibilities

• Not applicable

Scope

• Decision Impact: Individual

• Department Responsibility: None

• Budgetary Responsibility: No

• Direct Reports: No

• Indirect Reports: No

• Physical Requirements: Ability to exert minimal force of 25 pounds to carry, lift, push, pull and otherwise move objects. On occasions, may have to lift and move objects up to 50 pounds.

Required Education/Experience

• Minimum High School Diploma or equivalent

• Minimum of 2-5 years Escrow Officer experience

Required Licensing, Registration and/or Certifications

• Active License required for the states of Virginia and Maryland

• Notary Public license requirements as required by State

Required Skills/Knowledge

• Customer service skills with experience engaging with diverse homebuyer demographics

• Ability to multi-task and handle fast-paced and demanding work environment

• Effective follow up skills and attention to detail

• Ability to adjust well to change

• Ability to collaborate effectively across dispersed teams in multiple locations.

• Effective communication skills, both verbal and written

• Ability to prioritize conflicting demands & meet department needs with available resources

• Proficiency in Microsoft Office Suite required

• Experience with OneNote and SoftPro is a plus

• Prior homebuilder experience a plus

• Demonstrates effective collaboration skills to promote teamwork and communication among various departments and stakeholders

• Shows expertise, proficiency, and comprehensive understanding of title and escrow processes

• Demonstrates proactive initiative and self-motivation to drive tasks and projects forward independently

• Exhibits exceptional time management and prioritization skills to efficiently meet deadlines and optimize task workflows

• Resolve complex problems and execute complex transactions as needed

Additional Information

• This position is office-based, requiring in-office attendance five days a week to foster team collaboration and ensure direct customer engagement

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

We are an equal opportunity employer (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.

All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.

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