Oversees the coordination of the surgical scheduling process for all patients. Acts as a liaison between Pre-Anesthesia, all hospital departments, Core physician offices, and patients to ensure smooth communication and coordination for all aspects that pertain to scheduling surgeries. Schedules surgeries, performs insurance verification, pre-certifications, and financial estimates for all surgical/procedure patients.

Requirements:

• 1-3 years’ experience in a medical setting

• High School Diploma or GED

• Strong communication skills

• Medical Terminology

• Insurance, Coding, Collections are preferred

  Major Responsibilities:

• Schedule all surgical procedures, preoperative and post-operative visits. Completes surgical booking sheet, patient and clinic specific paperwork. Faxes all surgical paperwork to EH OR, PCP, and specialist offices.

• Ensures all paperwork pertaining to surgery/procedure is completed accurately in a timely manner and scanned into the chart. Prepares surgery information packets and emails/mails surgery information packets to patients.

• Works within multiple medical record systems to pre-register patients and collect clinical data, update patient demographic information, completes documentation and/or scheduling of procedures.

• Confirms insurances, WC claims, completes precertification and financial estimate with insurance carriers and maintains records of all procedures pre certified and patient financial responsibilities. Coordinates financial collections for all surgical/procedure estimates with oversight of all schedulers.

• Functions as patient's main point of contact for all preoperative/pre procedure questions, communicates clinical questions as appropriate to provider or clinical staff.

• Ensures all paperwork is completed accurately, and in its entirety for surgery i.e. consents, antibiotic orders, medical necessity forms, etc.

• Completes Status C communication tool and completes ARM software fields for all required patient types.

• Completes all daily, weekly, and monthly numbers for tier reports and accurately enters information into Excel spreadsheets.

• Other duties as assigned.