Strategic Account Director

Other

Ewing, New Jersey

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Description

Are you ready for a change? At GS1 US, employees at every level play a vital role and provide a meaningful voice on issues that affect consumers across the country. We are a small company with a world-class culture, and we make a huge impact on the way the world does business.

What is in it for you:

As a Strategic Account Director at GS1 US, you have the opportunity to make an impact on the way the world does business. And you’ll do it in a high performance, stable, and financially sound company.

GS1 US offers a hybrid work environment – sometimes at home, sometimes in our newly remodeled office. Our world-class work culture is something we are proud of and work on continuously. Providing work culture feedback at GS1 US is not just ok, it’s expected AND acted upon. Your voice matters at GS1 US.

Who you are:

You are a strategic thinker with the ability to link industry adoption efforts to key account planning, establish, sustain, influence executive relationships and decision making, and actively listen to customer needs, interpret those needs into a requirement set, and creatively deliver a solution for resolution.

You are an excellent communicator (oral and written) and a strong relationship builder. You understand how to resolve customer business challenges using a solutions-orientation approach and can build credibility and become an effective and respected ally of other senior leaders both internally and externally.

You possess business acumen and negotiating experience and presence. You are an expert at identifying, negotiating, and closing large sales, including commercial contracts.

Your background consists of 10+ years of solutions and global sales experience and 5+ years in industries related to our key customer industries, Marketplaces, CPG/FMCG Grocery, Retail Apparel, General Merchandise, Healthcare, and Foodservice.

You lead by example and demonstrate a bias toward action, results orientation, and a style conducive to teamwork.

What you will do:

In short, you will deliver a singular interface to the customer for GS1 US membership, as well as product and service coordination spanning various business units and product lines. In addition, you will manage assigned accounts and develop and implement effective strategies to win and maintain their business.

You will provide strategic account management to key customer accounts (individual or groups of customers) to ensure products, solutions, and services support and drive short-term and long-term customer business objectives.

Finally, you will act as the liaison between key customers and functional areas/business teams, helping to identify and resolves account issues (billing, customer service, merger & acquisition activities).

A few more details:

• Manages assigned accounts and develops and implements effective strategies to win and maintain their business.

• Provides strategic account management to key customer accounts (individual or groups of customers) to ensure products, solutions, and services support and drive short-term and long-term customer business objectives.

• Develops and executes account strategies.

• Leads regular account reviews to ensure relevance and impact of key account strategies.

• Develops, maintains, and enhances a high, wide, and deep relationship with assigned key accounts.

• Provides ‘one face to the customer’ for GS1 US.

• Works to advocate the adoption of standards in the appropriate industry.

• Coordinates and consults with internal matrix partners to deliver the right solution(s) to solve specific customer problems and achieve customer business objectives.

• Identifies solution enhancements or innovations to best serve and anticipate customer/industry needs.

• Acts as the liaison between key customers and functional areas/business teams.

• Identifies and resolves account issues (billing, customer service, merger & acquisition activities).

Education and/or Experience:

• Bachelor’s degree

• 10+ years solutions and global sales experience

• 5+ years of experience in industries related to our key customer industries, Marketplaces, CPG/FMCG Grocery, Retail Apparel, General Merchandise, Healthcare, and Foodservice.

Other skills and abilities:

• Multi-Domain Knowledge (preferred) CPG/FMCG Grocery, Retail Apparel, General Merchandise, Healthcare, Foodservice, and other Industry Verticals.

• Executive presence.

• Ability to establish, sustain, influence executive relationships and decision making.

• Ability to actively listen to customer needs, interpret those needs into a requirement set, and creatively deliver a solution for resolution.

• Ability to identify key interdependencies between internal functional organizations and decision makers.

• Specific market segment or industry experience as applicable.

• High energy and persevering.

• Ability to develop and sustain key relationships high, wide, and deep across the business enterprise.

• Strategic Thinker - ability to link industry adoption efforts to key account planning.

• In-depth supply chain and operational knowledge including business process design capability.

• Astute time management skills.

• Key Account management experience.

• Business acumen and negotiation experience and presence.

• Self-motivated with a strong drive and desire to achieve and to generate new business.

• Proven ability to identify, negotiate and close large sales, including commercial contracts.

• Boundary Spanning Effectiveness; can get things done across multi-functional areas.

• Excellent relationship builder – one on one, one too many, internally and externally.

• Excellent communication skills (oral and written).

• Ability to resolve customer business challenges using a solutions-orientation.

• Builds credibility and becomes an effective and respected ally of other senior leaders internally and externally and as a solutions provider to key account leadership.

• Leads by example. Demonstrates a bias toward action, results orientation, and a style conducive to teamwork.

• Experience functioning as an effective change agent within an organization.

• Knowledge and proven experience of Miller Heiman Strategic Selling.

Ready to be part of a team that believes the identification of everything makes anything possible? Apply today – we can’t wait to hear your story.

GS1 US is an Equal Opportunity Employer - All qualified applications will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin.

GS1 US is not accepting unsolicited resumes from search or staffing firms. All resumes submitted by search or staffing firms to any employee at GS1 US via-email, internet or directly without a valid written search agreement will be deemed the sole property of GS1 US, and no fee will be paid in the event a candidate is hired by GS1 US.