Office Coordinator

Apply now (https://secure.dc4.pageuppeople.com/apply/726/gateway/default.aspx?c=apply&lJobID=534325&lJobSourceTypeID=831&sLanguage=en-us) Job no: 534325

Work type: Classified Staff

Location: Eugene, OR

Categories: Administrative/Professional, Administrative/Office Support

Department: Office of the Dean of Students

Classification: Office Specialist 2

Appointment Type and Duration: Regular, Ongoing

Salary: $17.24 - $25.24 per hour

FTE: 1.0

Review of Applications Begins

August 22, 2024; position open until filled

Special Instructions to Applicants

A complete application must include the following:

1. A cover letter summarizing your interest and how you meet or exceed the requirements of the position.

2. A resume with detailed employment history, including the month and year for the start and end dates of each role.

3. Names and contact information for three professional references, one of which is current or, if not currently working, a most recent supervisor.

Department Summary

The Division of Student Life supports the university’s academic mission through comprehensive programs and services that promote and advance student learning and success while fostering an inclusive and vibrant campus community. Student Life includes four departments, the Career Center, Office of the Dean of Students, Erb Memorial Union, and Physical Education & Recreation, and a number of key programs, including the Holden Center for Leadership and Community Engagement, Parent and Family Programs, Major Student Events (Commencement, Homecoming, University Day), Student Engagement & Success (Student Government), Student Conduct and Community Standards, Basic Needs and Off-Campus Community Support and Support for Students in Crisis and Students of Concern.

As one of the departments in the Division of Student Life, the Office of the Dean of Students (ODOS) is a multiculturally competent organization that creates engaging environments to transform student learning; encourages a caring and safe community that increases our students' abilities to learn and make healthy choices; promotes inclusiveness, supports the success and growth of all students; prepares students to think critically, practice skills, and clarify values-all of which they can use throughout their lifetime; and enriches the student experience. Programs include: Basic Needs and Off-Campus Community Support; Student Conduct and Community Standards; Lyllye Reynolds-Parker Black Cultural Center; Care and Advocacy Program and Sexual Assault Services; Veterans and Nontraditional Engagement and Success; Substance Abuse Prevention and Collegiate Recovery Center; Sexual Violence Prevention Education; Multicultural Education, Student Engagement, and Success; 2SLGBTQIA+ Education and Support Services; Fraternity and Sorority Life; and the ASUO Women’s and Men’s Resource Centers.

Position Summary

The purpose of this position is to serve as the primary initial professional staff contact for the Office of the Dean of Students and to provide exceptional customer service and front desk/receptionist coverage. This work, which often includes handling sensitive confidential information and responding in times of crisis, occurs primarily during regular weekday working hours and entails greeting the public who visit the office in person and answering the main office telephone line, responding to or referring visitors and callers, as appropriate.

This position also provides support to the office for a wide range of triage and administrative functions. The person in this position must be dependable, possess excellent judgment to make independent decisions, prioritize work, and be able to respond to student, parent, and community needs effectively and calmly including crisis referrals. This position is responsible for the supervision and training of approximately 5 student employees and will report to the Executive Assistant to the Dean of Students & HR Coordinator.

This position is responsible for initiating and responding to Office of the Dean of Students community building and outreach requests, planning engagement opportunities, and offering educational resources for our services and programming. This position implements activities, events, and other efforts to accomplish the strategic plans of the Division of Student Life and the Office of the Dean of Students.

The individual hired for this position must be dedicated to fostering meaningful connections and creating a supportive environment, exercising interpersonal skills.

This position is in-person with limited ability to work remotely.

Minimum Requirements

• Two years of general clerical experience. One year of which included typing, word processing, or other generation of documents;

OR

• An Associate's degree in Office Occupations or Office Technology;

OR

• Graduation from a private school of business with a Certificate in Office Occupations or Office Technology and one year of general clerical experience.

College courses in Office Occupations or Office Technology will substitute for the required experience on a year-for-year basis.

Professional Competencies

• Demonstrated record of dependability, accountability, proficiency, and confidentiality.

• Demonstrated proficiency with standard office equipment and business applications, including multi-line telephones, emails, calendaring, and communications software.

• Excellent customer service and interpersonal skills.

• Experience with or commitment to a diverse and inclusive, team-oriented work environment.

• Demonstrated ability to effectively manage multiple demands in a busy environment with frequent interruptions.

• Demonstrated ability to make decisions using sound judgment and sensitivity in high stress or emergency situations.

• Strong interpersonal skills and ability to foster meaningful connections and create a supportive environment.

Preferred Qualifications

• Bachelor's degree.

• Experience as a front-desk receptionist in a fast-paced office environment.

• Experience working in a student service office in a higher education environment.

• Experience dealing with emergency or crisis situations.

FLSA Exempt: No

All offers of employment are contingent upon successful completion of a background check.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visithttps://hr.uoregon.edu/about-benefits.

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us atuocareers@uoregon.eduor 541-346-5112.

UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listedhere (https://investigations.uoregon.edu/reporting) .

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online athttps://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.

Advertised: August 1, 2024 Pacific Daylight Time

Applications close: