Position Summary The Northern Care Coordination Manager coordinates the agency\'s case management, referral and financial assistance services for clients living with HIV/AIDS and their families and caregivers. The Manager is responsible for maintaining the principles and standards for Ryan White Title II funds set forth by the Human Resources and Services Administration and the Oregon Health Authority. The Manager provides supervision to care coordinators, and other Client Services staff daily in both formal and informal meetings. The manager coordinates and facilitates all department meetings. The manager provides support to staff when working with clients in crisis, including modeling de-escalation techniques. This position works with staff to identify areas for growth and provides direct training or identifies training opportunities. The manager will work with the Director of Care to ensure that the agency participates in agency, funder and community meetings that support agency goals. The manager will also support the Director in building and maintaining relationships with community partners. Essential Functions and Responsibilities General Management Work with the Care Director to provide all aspects of program development and administration including: Program visioning Planning and evaluation; Problem/issue identification, Analysis, research and resolution; Budget development and monitoring; Policy development and revision Organized program record keeping and reporting Development and monitoring of an annual program plan Participate in Management Team meetings Provide information to the Care Director for the preparation of timely quarterly reports for the Board of Directors and progress/final reports for program contracts/grants Staff Supervision & Support Provide supervision, training and support for program employees and volunteers Provide de-escalation support for clients in crisis and support staff in productively working with clients in crisis Train and supervise employees and volunteers Facilitate department meetings Support department lead positions in their roles Ensure consistent communication with offsite employees Maintain and nurture relationships with key funders, policymakers, supporters and community influencers related to client services Bridge building with those agencies where our mission overlaps For a complete job description, please visit: https://hivalliance.criterionhcm.com/jobs/51/1/#589