Job Information
Delaware North Front Desk Clerk, Holiday Inn Estes Park in Estes Park, Colorado
The Opportunity
Delaware North Parks and Resorts is hiring full-time and part-time Front Desk Clerks to join our team at Holiday Inn Estes Park in Estes Park, Colorado. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.
Pay
$18.00 - $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
Life in Estes Park
Looking for a job you love in a place you'll never want to leave? Be part of a global team on the doorstep of Rocky Mountain National Park! Enjoy the thrill out of the outdoor activities with the convenience of the living in the town of Estes Park.
Dorm-style housing available for $60/ week including wi-fi and all utilities
Low cost off-site laundry facility
Tons of outdoor activities including:
Access to hiking and back-country skiing in Rocky Mountain National Park
Rock climbing in Performance Park
Mountain biking in Hermit Park
Horseback riding, nature watching, camping, fishing, and much more!
Perks at Holiday Inn Estes Park
Health, dental, and vision insurance*
401k with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
50% off food & beverages
20% off retail items
Referral bonus – earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
Responsibilities
Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
Manage cash and credit card transactions while keeping accurate paperwork
Resolve small guest issues immediately, delivering items to guests as needed
Monitor and balance the daily figures, post room and tax charges on guest accounts
Qualifications
Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
Ability to multitask, function in a professional manner under pressure from guests and supervisors
No high school diploma or GED required
Physical Requirements
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Shift Details
Day shift
Weekends
8 hour shift
Evenings as needed
Who We Are
Holiday Inn Estes Park is a haven for outdoor enthusiasts. The hotel is only two miles from the Rocky Mountain National Park and a short walk to the heart of town. Our natural playground offers many outdoor activities: hiking, biking, fly fishing, and rafting. We offer on-site housing and discounts on meals, retail, and lodging.
We accept applications on an ongoing basis until the role is filled. There is no fixed deadline to apply.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.
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