Job Information
Amazon RME - Learning Ambassador in Erlanger, Kentucky
Description
RME - Learning Ambassador
Reliability, Maintenance, and Engineering (RME) is hiring for RME Technical Trainers to join the RME Technical Learning Team! At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.
We continue to develop technical courses, skills-based training, practical exercises and assessments for our Maintenance teams who maintain equipment within our Fulfillment, Transportation, and Global Specialty Operations (GSO) centers. We have adopted a blended approach by mixing both instructor-led, web-based and skills-based (practical hands-on) methods of delivery.
Key Responsibilities:
· Travel to sites to deliver technical training on MHE and Robotics assets
· Develop training plans for service technicians
· Develop and maintain technical training content and deliverables
· Administer LMS tasks such as schedule sessions, register participants and instructor resources
· Partner with learning strategy team to preserve consistent program experience for all learners through defined curriculum, milestones, and interactions
· Develop and document workflows and processes
· Provide content and class feedback to learning strategy team to drive improvements
· Coordinate local logistics
· Ensure conducive learning environment and facilities
· Mentor technicians by motivating, providing guidance and directions to help them achieve their goals
· Develop and maintain good working relationships across all levels in the organization
· Provide enriched feedback to enhance individual performance
· Work all days and shifts, including overtime (24 hours a day, 7 days a week operation, including holidays)
Basic Qualifications
1+ years of Microsoft Office products and applications experience
4+ years of conducting predictive and preventative maintenance procedures experience
4+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience
4+ years of reading blueprints and electrical schematics experience
4+ years of demonstrating safety standards experience
3+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience
High school or equivalent diploma
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management
Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks
Preferred Qualifications
Experience in vendor management
Experience with robotic maintenance
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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