The Town of Erie Planning & Development Department has a great opportunity for someone looking for a flexible, part-time, temporary job to gain skills in an office setting. The Permitting Administrative Intern will be an important member of the Building Division supporting the administrative needs for permitting and customer service. This position is intended for someone who is exceptionally organized, has great communication skills, and is excited to help a busy team! The person in this role will learn the ins and outs of how a building goes from plans to full construction by helping to process applications, referring questions to the correct expert staff member, recording building permits, and more. Apply today and help build the future of

DUTIES AND RESPONSIBILITIES: The below list is intended to be illustrative of the responsibilities of the position and not all encompassing. The Town may change these duties at any time. Processes building permit and contractor license applications. Screens calls and refers questions to appropriate staff or department. Monitors released meters and records data. Records permit information into permitting software database and maintains electronic and hard file property information. Issues building permits for approved plans. Serves as the first point of contact for customers to provide assistance with building permit policies and procedures. Resolves complex and sensitive customer service issues. Collaborates with the Plans Examiners to respond to permit inquiries. Provides coverage for the division phone lines and front counter. Receives, sorts, and distributes internal and external mail. Performs other duties as assigned.

Internship: This role is a temporary and part time role. Typically internships end once a total of 520 hours has been reached. Average hours this role works per week could be anywhere from 20-30 hours a week.

Work Hours: Management is flexible to accommodate a work schedule within normal business hours. Normal business hours are Monday - Friday 8:00am - 5:00pm with a minimum of 20 hours a week

Work Location: Town Hall- 645 Holbrook St, Erie CO 80516

**Job may close before 06/29/2024 due to applicant volume. Please apply as soon as possible and ensure your application is complete in order to be considered.

Minimum Qualifications: 17 years of age or older Solid attention to detail and accuracy Demonstrated organizational, customer service, and communications skills

Desired Qualifications: Six months to one year of customer service experience

Knowledge, Skills & Abilities: Knowledge of:

Administrative skills with knowledge of Microsoft Office Knowledge of general cashiering procedures, practices, and equipment

Skills in: Customer service Operation of office equipment such as copier, calculator, 10-key Word processing and spreadsheets Answering multi-line phone system Problem solving