Company Summary

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

Department Summary

The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry’s best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives.

Job Duties and Responsibilities

This is a position in the Command Center Organization within In Home Services. The Command Center is an organization consisting of five different strategic teams, all focused on optimizing efficiency in the field. This role will have the opportunity to interact with internal and external customers across the country. Accuracy, timeliness and effective communication are expectations for success in the Command Center.

A Data Analyst - Forecasting will also have the ability to identify and implement innovative strategies and projects.

Key Responsibilities:

• Responsible for forecasting and resource planning for In-Home Services technicians, using both statistical modeling techniques and business knowledge

• Nurture and enhance our relationships with Field Managers and other departments at Dish, leveraging both quantitative and qualitative insights from data sources across the enterprise

• Collect, model, analyze, report, and present large amounts of data with meticulous attention to detail

• Garner key insights from data and communicate these findings to key stakeholders to help make data-driven decisions; key technologies include SQL, Python, R, Tableau, Microsoft, and Google suite of tools

• Employ creativity and critical thinking in problem-solving and achieving business goals, using statistical techniques, advanced approaches, and/or new technologies

• Develop and deliver recommendations for continuous improvement to internal and external field management, executives, and other business partners

• Foster engagement and excitement around initiatives during presentations

• Conduct long-term and short-term data analysis focusing on increasing productivity and lowering fixed and variable costs while improving customer experience

Skills, Experience and Requirements

Education and Experience:

• Bachelor's Degree with a focus in Business or related field (Business Administration, Finance, Business Development Economics, Statistics, Mathematics, Education); Master's Degree a plus

• 2+ years of experience with SQL, Python, R, and Excel in a business environment required (1+ years of experience with Master's Degree)

• Experience manipulating large datasets in a business environment required

• Experience translating data to actionable insights required

• Excellent facilitation skills; Strong desire to communicate in all settings

Skills and Qualifications:

• Apply objective, analytical, and orderly thinking to the analysis of complex problems

• Embrace the Adventure; Willing to take risks, try innovative approaches, be adaptable to change, and learn from failures

• Demonstrate Curiosity; Strong desire to learn and add value to all aspects of the Dish business

Salary Ranges

Compensation: $63,150.00/Year - $90,000.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.

Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.