Agency Operations Manager

• Location Enfield, Connecticut, United States of America

• Job ID 0000020790

• Category Project / Program Management

Job Description

At the LEGO Group, we are passionate about inspiring creativity and learning through play.

Are you interested in joining our In-House Marketing Communications agency to help us lead our operations so that we can deliver innovative and compelling marketing campaigns for LEGO Retail!

This is a Temporary Maternity Cover (6-8 months)

Core responsibilities:

Budget Management

• Regular check-ins with Finance and key partners on budget tracking, changes in programs and budget implications.

• Ongoing budget management for monthly reconciliation and re-prioritization based on business needs.

• Support project management with purchase order submissions.

Resource Management

• Track incoming briefs and work with Senior Managers to make decisions on project assignments and project priorities based on team capacity and budget.

• Support Service Level Agreement (SLA) resourcing on regular basis with agency leadership team.

• Mitigation Planning and calling out capacity or delivery issues.

Operational Management: Tools, Process, and Vendor Management

• Manage Workfront, agency-wide tool to track schedules, projects and dashboards.

Play your part in succeeding

The Global Shopper Marketing Communications team brings the global shopper strategy to life in over 1000+ stores and on LEGO.com globally. The role is central to the effective budget prioritization, resource management to deliver on strategically prioritized marketing campaigns for Branded Channels. The Operations Manager is critical to optimize budgets and our resources and ensures smooth and efficient workflow with IT and vendor management.

Do you have what it takes :

• Relevant work experience in an agency environment.

• 5+ years of experience in a budgeting, project management or operational role; preferably in an agency environment or marketing organization.

• Excellent analytical skills with the ability to develop estimates and projections.

• Proven track record leading large, global budgets.

• Outstanding interpersonal skills, detail oriented, and the ability to lead multiple projects in a fast-paced global environment.

• Strong interpersonal skills and ability to communicate optimally across teams and to mid- to senior- level management.

• High work standards of performance and results oriented.

• Works well independently and in a team environment.

• Agency Experience- highly preferred!

Additional details on this position

• The salary for this position has a range of $97,000- $120,000 USD based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.

• Our workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working through a hybrid working model is a great example of how we live up to our ambition. This 2-day in the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended forpeople with disabilities- LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.