-Manages recruiting, staffing and employee development activities for employees reporting to this position -Attracts, retains, and effectively engages location personnel -Regularly communicates company values, principles and mission and operational information with location employees -Attends, and resolves, employee and inter-departmental issues in a fair and expedient manner -Achieves sales and income goals for sales, parts and service as determined by the company -Plans and executes all store functions, open-houses, community involvement and presence -Works with Parts and Service Managers within the defined location to promote customer satisfaction, drive profitability and resolve customer and/or employee issues -Implements effective Sales and settlement processes to ensure optimal financial, market and customer performance -Executes the Sales Department and location business plan and reviews progress regularly -Assists other sales/service/parts staff in identifying potential customers and completing sales -Manages and coaches sales professionals to implement the sales and settlement process -Develops sales professionals and assists in defining training needs