**Join Sagility: Elevate Your Career in Healthcare Customer Service! Sagility is a global leader in business process management, dedicated to optimizing the member and patient experience. With a blend of technology-powered services and decades of healthcare expertise, we drive positive outcomes for our clients.

Join Us and S.O.A.R

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  • Spark Curiosity
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  • One Team, One Direction
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  • Action for Results
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  • Right by Right Purpose

We are committed to shaping careers and have immediate openings for Remote Bilingual Customer Service Representatives in our Call Center. As a crucial part of Sagility, you will provide the essential human touch that sets our service apart.

Benefits:

• Competitive pay: $15.00/hr. for bilingual
• Performance incentives
• Paid training in a state-of-the-art video training environment
• Comprehensive health plan available after 90 days
• Employee wellness and engagement programs
• Significant career growth opportunities: 90% of our leaders began as Customer Service Representatives

Responsibilities:

• Promptly and effectively manage all incoming calls
• Conduct research to provide effective solutions for customer issues
• Document all calls accurately
• Communicate professionally, em-pathetically, and diplomatically with clear voice quality and articulation
• Strive to achieve daily team quality and customer satisfaction goals

What We Are Looking For:

Unwavering commitment to perfect effort

Punctuality and dedication

Ability to thrive in a fast-paced environment

Proficiency