Job Information
Hub International Operations Manager in El Paso, Texas
About HUB International
HUB International is a top 5 global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. HUB has more than 500 offices across the United States, Canada and Puerto Rico with more than 18,000 employees. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to every client activity.
Why Choose HUB?
Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
We are the perfect fit if you:
are an experienced leader with a strong background in Commercial Lines Property & Casualty insurance.
are seeking a progressive work environment at a rapidly growing organization.
have a desire to help others grow and develop.
have an entrepreneurial spirit and are challenged by the opportunity to grow the business.
are focused on learning and development to enhance your industry knowledge and expertise.
are a self-starter willing to invest time and energy to learn the technical aspects of our business.
believe in integrity and building success by developing relationships with others
Here’s Where You Come In
Job Responsibilities:
Lead a team providing day-to-day service, new business, and renewal insurance needs for our clients
Ensure teams are adequately trained and workflows are followed.
Coordinate a team of Client Account Managers, Assistant Account Managers, and Support Specialists, to include work assignments and regular communication within the team, commercial lines marketing, and sales producers.
Serve as a primary relationship and account manager and consultant for assigned clients and their insurance needs.
Work closely with carriers and facilitating carrier relationships.
Coach team members to support achievement of performance standards, goal setting, and professional development.
Qualifications
At least 5 years of insurance experience in an account management role
At least 3 years of relevant leadership experience
Exceptional customer service skills
Strong written and oral communication skills
Strong organization and follow-up skills
Ability to exercise independent judgment and assume accountability.
Ability to work in a fast-paced team environment with minimal instruction and a high degree of accuracy.
Experience working within a Broker Management System and advanced proficiency in Microsoft Office Suite. Experience with EPIC is preferred but not required.
Strong understanding of Insurance Principles and all Property & Casualty lines of business.
#LI-KP1
Department Account Management & Service
Required Experience: 7-10 years of relevant experience
Required Travel: No Travel Required
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
EEOAA Policy (https://hubinternational.jobs/eeo/)
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