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DHL Express, Inc. Operations Manager Projects in Eindhoven, Netherlands

DHL Supply Chain Benelux is constantly expanding and is supporting current and new customers to grow and professionalize their supply chain in our existing and new locations. To support our growth in Belgium and The Netherlands we have 2 open positions for an Operations Manager Projects.

This is what you will do as an Operations Manager Projects!

As a very experienced Operations Manager you will be mainly working on large logistical (renewal) projects and on the implementation of new customers, working close together with IT, Engineering and Project management.

Main responsibilities:

  • Operational implementation of new customer (contracts) according to the agreed BCA to achieve positive start-up performance

  • Define operational processes in early stage of project

  • Act as the daily operational contact person for the Project Manager and Operation

  • Maintain a close customer relationship and act as general operational point of contact for the customer during implementation

  • Participates in project team meetings to report and discuss work in progress and findings

  • Lead/support (depending on size/complexity) the Operations work stream of the project and define and lead implementation work plan/schedule, define/execute tasks, complete deliverables, coordinate staffing and monitor and report results

  • Ensure the standardization principles are applied during project and in place before start-up (i.e. Basics)

  • (Coordinate) training and support the new operations team

  • Identify (operational oriented) risks and implements risk mitigation strategies and contingency plans

  • Ensure during the final project stage a smooth handover to the regular business


  • Bachelor degree/experience level in Operations Management

  • English and Dutch both spoken and written

  • Experience in set-up and leading (large) operational teams

  • Proven track-record in achieving successful logistics operations

  • Inspiring , charismatic and target driven people manager

  • Willing to travel (scope is Benelux)

  • Flexible in irregular working hours (depending on project)

  • Team-player

  • It is to your advantage to have worked with our standard WMS (JDA, also known as Blue Yonder) or as a minimum a demonstrated affinity with WMS processes and good warehouse practices

What we offer

  • A full-time position with a good starting salary between €4000,- and €6500,- per month.

  • Company car, laptop and telephone.

  • Flexibility in terms of workplace. You will work on different locations throughout the Benelux.

  • An enthusiastic, diverse and cooperative team. An open atmosphere and the will to innovate and can do mentality is what characterizes our team.

  • The opportunity to develop your skills at a high level in an international environment with plenty of career opportunities.

  • Attractive fringe benefits, including 25 vacation days and a collective labor agreement á la carte. This is a personal budget that you can use for extra wages, extra holiday hours, a gym subscription or a bicycle plan.


Are you the talented Operations Manager we are looking for? Then respond immediately by clicking on the application button and submitting your resume and motivation letter.