Position Information

Posting NumberSRGV7643

Working TitleSURGERY SCHEDULER (UT Health RGV Multispecialty - Edinburg)

Number of Vacancies1

LocationEdinburg, Texas

DepartmentSchool of Medicine / Surgical Specialty and MSK ISU

FTE1.0

FLSANon-Exempt

Scope of Job

To provide accurate and timely scheduling of surgical procedures from notification to completion of the surgical procedure.

Description of Duties

• Assists the health care team by preparing patients for surgery with appropriate surgery scheduling, surgery calendar update, and obtaining pre-op orders.

• Obtains surgical authorizations and/or referrals as needed.

• Accurately schedules surgery cases and co-surgical cases and/or preoperative provider ordered procedures. Allows for standard or designated turn-around times. Alerts clinical leads of all late add-ons and or cancellations.

• Maintains the knowledge of the CMS list of approved procedures in an ASC as well as the reimbursement table of all managed care contracts.

• Coordinates processes and routes all paperwork as required to meet physician and facility requirements.

• Obtains approval for all cases where the procedure, implants, or equipment is not covered by contracted or non-contracted insurance payers.

• Contributes timely to the master surgical schedule including timely notification of any changes in surgery cases/schedules to surgeons, clinical staff and facilities as needed.

• Documents all patient information in the electronic medical record, including surgical case scheduled. Documents work processes as required.

• Practices positive customer service in all areas and ensures efficient telephone communication with all internal and external customers.

• Interacts with patients, providers, and staff both within the clinic and at outside facilities providing accurate, timely and responsive information.

• Facilitates the rescheduling of posted cases by coordinating with physicians or their designee, surgery scheduling coordinators and OR personnel.

• Follows all written policies/procedures of the practice including safety, confidentiality, and HIPAA guidelines. Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.

• Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.

• Prepares and generates scheduling reports for review.

• Adheres to internal controls established for the department.

• Establishes and maintains a professional working relationship with the patients, physicians, staff and other external and internal stakeholders.

• Performs other duties as assigned.

Supervision Received

General supervision from assigned supervisor.

Supervision Given

Direct supervision of assigned staff.

Required Education

High School diploma or GED .

Preferred Education

Bilingual (English/Spanish)

Licenses/Certifications

None.

Required Experience

Six (6) months experience working in a medical/clinical setting scheduling procedures and or making appointments.

Preferred Experience

Bilingual (English/Spanish). Knowledge of some medical terminology.

Equipment

Use of standard office equipment. Proficient in computers and software applications.

Working Conditions

Needs to be able to successfully perform all required duties. Office/Clinic Environment; some weekend work is required. Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.

Other

Courteous, efficient in person/telephone communication. Must be flexible and ability to multi-task. Tact, diplomacy, discretion, and confidentiality of medical information required in all matters. Strong organization, time management and interpersonal skills.

Physical Capabilities

N/A

Employment CategoryFull-Time

Minimum SalaryCommensurate with Experience

Posted SalaryCommensurate with Experience

Position Available Date07/01/2024

Grant Funded PositionNo

If Yes, Provide Grant Expiration Date

Posting Detail Information

EEO Statement

It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Special Instructions to Applicants

Dear Applicant,

Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

Date of Birth

Social Security Number

Gender

Ethnicity/Race

Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission.

If you have any questions, please do not hesitate to contact us at (956)665-8880 and/or careers@utrgv.edu.

Additional Information

UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .

Quick Linkhttps://careers.utrgv.edu/postings/43386

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• Are you now, or previously, employed by The University of Texas System or any of its institutions?

• Yes - I currently am employed by the UT System or its institutions

• Yes - I have previously been employed by the UT System or its institutions

• No - I have never been employed by the UT System or its institutions

• Are you a current UTRGV employee?

• Yes

• No

• Please select your highest level of completed education.

• 6th grade education

• 10th grade education

• High School Diploma or GED

• Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours

• Bachelors Degree from an accredited university

• Masters Degree from an accredited university

• Ph. D. or other terminal degree from an accredited university

• None of the above

• Please provide the field of study for your education:

(Open Ended Question)

• Please indicate the number of years of work experience you have directly related to the position in which you are applying for:

• Less than 1 year

• 1 year

• 2 years

• 3 years

• 4 years

• 5 years

• 6 years

• 7 years

• 8 years

• 9 years

• 10 years

• Over 10 years

• Do you meet the minimum requirements for this position?

• Yes

• No

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application

• Unofficial Transcripts

• Reference Letter 1

• Reference Letter 2

• Reference Letter 3

• Certifications and Licenses

• Training Certificates

• Other Document

• List of 3 References

• Unofficial Transcripts 2

• Unofficial Transcripts 3

• Letter of Interest

• Unofficial Graduate Transcripts

• Additional Document