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Robert Half Medical Insurance Claims Specialist in Easthampton, Massachusetts

Description We are offering a short term contract employment opportunity for a Medical Insurance Claims Specialist in Easthampton, Massachusetts, United States. This role involves managing insurance claims within the medical industry and ensuring precise and efficient billing functions. The individual will work in a team-oriented workplace, focused on providing quality customer service and maintaining meticulous records.

Responsibilities:

• Oversee billing functions and financial verification processes

• Deliver detail-oriented and timely customer service

• Uphold all organizational and program policies and procedures

• Administer all necessary administrative paperwork as part of the Client Intake Packet via our Electronic Medical Record (EMR) system

• Ensure that intake paperwork adheres to quality assurance standards

• Respond promptly to all intake communications, including calls, voicemails, website inquiries, and emails

• Inform the client about service availabilities, rights, and responsibilities

• Manage the assignment, documentation, and entry of client ID into all relevant systems

• Collaborate with the Clinic Administrator as needed for additional resources or support

• Perform insurance eligibility checks and input clinical authorizations as required

• Schedule clients on the clinicians' calendars and participate in staff meetings and utilization reviews

• Retrieve previous medical/psychiatric records prior to the client's initial visit

• Liaise with clinical staff as needed

• Familiarity with EMR (we use Credible) and insurance companies to verify eligibility is required. Requirements • Proficiency in Billing Functions is required, including the ability to handle invoices, payments, and financial records.

• Experience in Claim Administration is necessary, to ensure efficient and accurate processing and tracking of claims.

• Knowledge of Insurance Claims is essential, particularly in understanding, processing, and managing different types of insurance claims.

• Familiarity with Insurance Eligibility is expected, to determine and verify the eligibility of clients for insurance coverage.

• Ability to perform Insurance Follow-up duties is required, to ensure timely resolution of insurance claims and inquiries.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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