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T-Mobile USA, Inc Product Manager in Eastgate, Washington

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Are you excited by the opportunity to build the best digital experience as part of T-Mobile's super app T Life? Come build, maintain, and execute on a roadmap to expand our impact in being best at connecting people to their world. This is an opportunity to join a team of hard-working product managers that are making the impossible possible. T-Mobile is the most valuable telecommunications company in the world and this team is building T-Mobile's super app. The Product Manager is an opportunity for an up and coming product visionary, analyst, customer advocate. They have a drive to get things done. They can navigate technical execution with comfort and deliver data informed, digital first, AI enabled outcomes for our customers. Every day is different, and its focused on learning, communicating, experimenting, problem solving, and obsessing over the customer impact and experience. You will be successful if you are motivated by barriers and are a change champion. You are comfortable with failing, excited about feedback, and curious. This role is available at our Bellevue, WA HQ and offers three days a week in office collaboration! Responsibilities: Maintain product roadmap of quarterly deliverables to support product, platform and business strategy. Own delivery on your platform roadmap end to end for dedicated pod of platform and mobile app engineers. Document high level needs, then write detailed JIRA Stories. Write bug tickets and dev tasks as needed. Attend daily standup to answer questions, unblock engineers, and negotiate tradeoffs with engineering. Communicate update requirements with cross-functional team members and build consensus towards an outcome driven experimentation approach. Dive deeply into technical troubleshooting, including reviewing operational data, when necessary, to keep the team on track. Dedicate time to understand customers, actively meeting with them to build deeper empathy and understand their needs and priorities. Tests ideas with real customers to ensure that the product delivers the desired benefit. Owns and manages product backlog and priorities with our business and technology partners. Backlog at this level typically serves 1 - 4 Agile / Scrum / Sprint teams. Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap. Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority. Collaborates with partners and Dev / Execution teams to create and communicate anticipated release schedule. Collaborates and develops positive working relationships with many technical and non-technical teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance. Works with outside partners and other third parties. Communicates technical challenges to customers and makes educated trade-off decisions based on those challenges. Accountable for product quality and performance in production environment. Accountable for product team response in event of critical or high impacting defect, including communications to collaborators at all levels. Qualifications: Growth mindset: Always learning and curious Ownership mentality: Strive to deliver outcomes aligned with broader team and company strategy. Collaborative: validated ability to work constructively with diverse skills of team members. Technical: Demonstrated contribution towards solving

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