Description

The Software Engineering/Development Manager is responsible for the efficient, effective operation of the Software Development team in accordance with established policies and procedures and credit union strategic goals and mission. This position is responsible for the supervision of the Software Development staff including selection, training, coaching, mentoring, evaluation and compensation. The Software Engineering/Development Manager has direct responsibility for the administration and supervision of all digital system development and core integrations including development, design, maintenance, testing, and compliance functions for the Credit Union. Work Arrangement: This position is a hybrid role with the expectation to be in the headquarters office in East Lansing, MI 1-2 days per week. Schedule: Monday-Friday 8:30am-5:00pm Eastern Standard Time An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment. Compensation & Benefits: 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays 401(k) with an immediate 2:1 Match Tuition Reimbursement Up to 12 Weeks of Paid Parental Leave Essential Duties and Responsibilities - Software Engineering/Development Manager: Lead, develop, and support the Digital Software Development employees by providing effective communication and feedback, removing blockers, sharing the vision for superior digital experiences, and driving engagement and dedication to the successful completion of quality work to meet business needs. Responsible for hiring, coaching, mentoring, and managing a team of high-performing software developers and engineers. Partner with team members to manage day-to-day operational excellence and cross-functional, close-knit collaboration of team members in a growing and continuously learning Agile Scrum work environment. Ensure all Software Development work follows the established Software Development Life Cycle (SDLC) including: agile / lean practices, product development practices, project management processes, etc. dependent on the type of work product under development. Partner with product and program management teams and other stakeholders in the Credit Union to ensure healthy and productive feedback loops and create and maintain excellent quality solutions for our employees and members. Collaborate with and directly supervise work of contracted onshore and/or offshore development teams. Evangelize code quality throughout the development cycle; ensuring code meets acceptance criteria, standards are adhered to, and performance, reliability, and scalability are prioritized. Drive a culture of active engagement, continuous improvement, and commitment to providing superior member service through digital solutions. Lead the management and maintenance of multiple Software Development platforms, ensuring scalability and performance, to keep up with business needs, improve service delivery, and comply with security and regulatory obligations. Promote and lead the adoption of beneficial new technologies and practices as needed to achieve strategic objectives. Lead team meetings and conduct written and/or verbal presentations to department, management, and credit union staff. Analyze metrics and usage of digital channels and core systems to monitor service levels and trends, determine future improvements and staffing needs, and overall evaluation of team performance and efficiency. Define and