This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12091076

Duties and Responsibilities:

• Projects a positive image
• Greets and acknowledges all guests upon arrival and departure
• Enters proper data into the Valet parking system (CVPS) accurately and efficiently
• Processes vehicle keys according to company guidelines
• Obtains keys from attendants, documents, and places keys on key board in the appropriate location
• Ensures documentation of all vehicles is in correct format and completed by the valet attendants
• Places employee/vehicle information in a manual format and/or computerized system
• Ensures time between key issuance and vehicle return are within established time standards
• Calculates parking charges and collects fees from guests
• Facilitates Bell and Valet team member requests
• Assists on the front drive and/or parking and retrieving vehicles as needed
• Keeps valet area clean and properly supplied
• Assists with issuing scooters and wheelchairs for guests
• Executes required guest service standards to make guests feel welcome and important
• Resolves guest issues and disputes
• Disseminates information to guests regarding the property, hotel, promotions, etc.
• Reduces claims by strict adherence to departmental policies & procedures
• Performs other duties as assigned*\ *