This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12161763

• Identifies and defines operational needs within the restaurant (and other outlets or areas, if assigned) and implements solutions that result in beneficial changes to assigned operations
• Abides by all State, Federal, and WCH requirements pertaining to serving alcohol
• Develops and implements customer service training programs as needed and assures outstanding service to all guests at all times
• Directs the development and administration of controls for all phases of assigned outlets economically and profitably while maintaining established standards
• Develop staffing schedules that assure the highest service levels with maximum productivity
• Develop and monitor the status of budgets
• Ensures that interim and annual performance evaluations are completed on time and files maintained
• Interacts with guests to obtain feedback on product quality and service levels
• Responsible for profit/loss of assigned operations
• Counsels, guides, trains, and instructs assigned personnel in the proper performance of their duties
• Continually seeks new methods and programs to promote the restaurant and the property as a whole
• Obtains and retains all pertinent information regarding daily promotions, food and beverage specials, property promotions, station assignments, and scheduled entertainment and assures that all staff are informed of said information
• Other duties and responsibilities as assigned