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Jostens Scheduling Specialist - JPIX in Eagan, Minnesota

Job Title: Scheduling Specialist - JPIX

Job Type: FT/Salaried, Non-exempt (eligible for OT)

The Scheduling Specialist will will be creating and managing the JostensPIX School Picture Day calendar to ensure events are scheduled properly and commitments are performed on time. This new role has been recently created to support this fast-growing division and team.

YOU WILL:

Support.

  • Build market calendars, scheduling events, communicating with stakeholders regarding their scheduled events, managing reschedules and modifications, monitoring resource allocations to ensure adequate staffing

Deliver.

  • Provide pro-active customer service to schools, sales reps, and internal partners​

Strengthen.

  • Responsible for accurate, immediate decisions based on real-time information to adjust resources as changes occur

YOU HAVE:

  • 1-2 years related work experience in planning, scheduling, and traffic in a call center environment or equivalent experience

  • Project Management or customer service experience

  • A flexible disposition and ability to work in a fast-paced environment handling a variety of operational changes with a positive attitude

  • Extremely strong attention to detail and organization

  • Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven

  • Proven analytical and multi-tasking skills

  • High level of verbal and written communication skills

  • Ability to work both independently and in a collaborative environment

  • Working level proficiency with the Microsoft Office suite

  • Comfort with technology and learning new software applications

Preferred:

  • Bachelor’s degree in business-related area or equivalent experience

  • Experience and interest in photography (preferably school photography)

  • Working knowledge of high-volume schedules

  • Advanced knowledge of the Microsoft Office Suite

  • Experience in business analytics, logistics, project management or event planning

LOVE WHERE YOU WORK:

  • We care about YOU. We are a growing team, but not so big that you are just a number! This team works closely together and we support each other!

  • We care about your health. We offer competitive healthcare (health, dental, vision, life) in addition to voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more.

  • We invest in your future. We offer a 401K match vested immediately.

  • We want you to unplug when needed. We believe in taking your time off without guilt, including company paid holidays and personal time off.

  • We care about your development. We support tuition reimbursement after 6 months of service.

    About Us:

    Celebrating 125 years of business, Jostens has been a part of local communities, working with K-12 schools, colleges and universities, teams, and affiliation groups. Representatives from Jostens touch thousands of schools and groups every day, working to make a difference with products and services that recognize accomplishments and help people tell their stories. These products, along with resources for educators, yearbook curriculum and services to help motivate and inspire like Jostens Renaissance® and Commitment to Graduate (C2G) are all designed to contribute to a positive and rewarding school experience. As a household name and leading brand in our market, we are passionate about being the most trusted partner in celebrating moments that matter. We are a mid-size company with a small company feel, allowing us to move fast and explore innovative ideas.

    Americans with Disabilities Act (ADA):

    Jostens is committed to the full inclusion of all qualified individuals. If reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please reach out to our HR team at recruiter@jostens.com or (952) 830-3399.

    Jostens is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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