Customer Service Rep

Shift 1st 8-5

6 month contract to hire

pay: $22.50

Job Responsibilities:

• Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

• Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments

• Refer unresolved customer grievances to designated departments for further investigation

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Skills

• Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills

• Ability to work independently and manage ones time

• Ability to accurately document and record customer/client information

• Previous experience with computer applications, such as Microsoft Word and PowerPoint.Education/Experience:• High school diploma or GED preferred.• 2-4 years customer service related experience required.

Pay Details: $22.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance