Adecco is seeking a highly motivated and results-oriented Collections Specialist to join our client’s team in Eagan, MN.

As a Collections Specialist, you will play a crucial role in ensuring the timely payment of outstanding accounts. Your responsibilities will include contacting customers to resolve delinquent accounts, negotiating payment plans, and maintaining accurate records.

Why Adecco?

• Competitive Pay: $25.80/hour

• Stable work schedule: Monday-Friday, 8:00 AM - 4:30 PM

• 6 month contract with possible extension

• Dedicated onboarding specialist to guide you from offer to your first day.

Qualifications:

• High school diploma or GED required.

• Minimum 5-7 years of experience in finance or customer service.

• 3+ years of experience in collections or accounts receivable.

• Strong verbal and written communication skills.

• Excellent negotiation and problem-solving skills.

• Ability to work independently and meet deadlines.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

• Knowledge of collection laws and regulations.

Responsibilities:

• Contact customers by phone, email, or in person to collect overdue payments.

• Research and resolve customer billing inquiries and disputes.

• Negotiate payment plans with customers based on their financial circumstances.

• Maintain accurate records of collection activities, including customer interactions, payment history, and account status.

• Escalate difficult or complex collection cases to management as needed.

• Adhere to all company policies and procedures related to collections.

Pay Details: $25.80 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance