Shaner Hotels has an amazing opportunity at our DuBois Fairfield Inn & Suites located in DuBois, Pennsylvania.  The 91-room Fairfield Inn & Suites. We offer our guests free hot breakfast, free Wi-Fi, fitness and business centers, and guest laundry.

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.  We partner with the top Hospitality Brands including independent locations as well.  We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management.  You can find out more by visiting our website, www.shanercorp.com!

JOB DESCRIPTION:

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned.

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. 

High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilinqual English/Spanish a plus.

Starting Pay $15.00 per hour To view the full job description