This is a Job Description for a Branch Manager in Dublin, Georgia

Summary: The Branch Manager is accountable for the overall operation of the ResCare HomeCare or All Ways Caring Branch. The Branch Manager must manage all aspects of branch sales and service delivery to meet and exceed financial targets (sales, fees, gross profit, and contribution). Responsible for building and maintaining relationships with key clients and business leaders in the community as well as local, regional and Corporate management while maintaining a strong focus on continuous improvement and customer satisfaction.

D

uties & Responsibilities:

Administration/Finance - Managing Quality Management System initiatives; proactively identifying and assessing potential risks and costs associated with workers' compensation, unemployment compensation, extended payment terms and bad debt. Analyzing monthly financial statements for branch and implementing strategies to increase profitability; managing operating expenses (profit and loss (P&L) responsibility) to maximize contribution; developing and executing branch's annual business plan. Service Management -- Monitoring to ensure that every client is served Monitoring to provide exemplary service to every client to optimize utilization. Maintaining strong and positive relationships with referral partners, payor sources, and clients. Manages on-call as needed. Sales and Marketing -- Manage/Analyze sales and service processes to include managing assigned territory, conducting recruiting/sourcing sales, campaign/blitzes, identifying leads, conducting cold and canvass calls, setting appointments, creating and developing proposals and pricing models consistent with established guidelines, creating presentations, documenting customer agreements, closing sales, documenting sales activities in client management software system and completing other required reports; networking via participation in community organizations, involving service team in sales activities and ensuring awareness of prospect/customer service requirements, engaging subject matter experts as appropriate.

 Participating in personal care sales programs/contest/meetings, utilizing personal care sales tools that support our Sales Philosophy & Roadmap, maintaining a thorough understanding of personal care service and product offerings, capitalizing on labor/business/community issues to grow market share. 

Ensuring sales targets are met including appropriate mix of industries and service lines; leading branch participation in Home Care sales programs/contests/meetings, maintaining awareness of competitors strengths and weaknesses and Home Care resulting strategic position, managing territory to ensure efficient sales strategy for the branch. Executing Branch's annual business plan. Talent Management - Selecting, training and developing staff; monitoring and supervising staff performance including setting expectations, coaching and recognizing achievements, demonstrating positive leadership and cultivating Stars and Legacy initiatives. Monitoring and coaching the service team to ensure effective unemployment and workers' compensation claim management. 

Requirements and Qualifications: []{#Hlk142289191}[]{#Hlk142304825}

1+ years of supervisory experience required. 1+ years of sales or marketing experience in a HealthCare or related setting preferred. Experience in managing systems, processes, and people. Ability to effectively communicate verbally and orally with all levels of personnel internal and external. Desire and ability to expand and build business relationships. Excellent problem-solving skills to handle client and employee issues. Ability to work flexible hours and after hours as needed to support business needs. BS Degree preferred (business, nursing, social services or related field of study) but not required with equivalent experience. Holds a bachelor's degree in nursing or related health and human ser ices field from an accredited college or university OR an RN from an accredited two-year program. Valid driver's license and insurance required

Equal

Opportunity/Affirmative Action Employer.