This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12352272

Position Overview

The Illinois Tollwayis dedicated to providingand promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whetherit\'sI-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.

The Tollway is a user-fee system no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.

Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.

In support of this vision, the Traffic Operations Technician monitors and coordinates real-time traffic conditions on the Illinois Tollway and on adjacent expressways and roadways toassistin mitigating the impacts of congestion.

Essential Job Functions

The Traffic Operations Technician communicates directly with the Authority\'s Dispatch Operation, District 15 State Police, the Gary-Chicago-Milwaukee (GCM) Corridor, the media, and the motoring public via the TIMS software, Dynamic Message Signs (DMS), Computer Aided Dispatch (CAD) Systems, and two-way communications systems.

Work also involves gathering information on daily and permanent lane closures, posting lane closure messages accordingly, along with monitoring construction areas for incidents and/or traffic flow problems. Freedom to act is limited to well defined assignmentsin accordance withestablished standards and techniques of the operation of the TIMS Operation Center.

Assistswith snow operations. The incumbent reports directly to the Traffic Operations Center Manager. The incumbent monitors information relating to real-time traffic conditions on the Illinois Tollway and adjacent expressways and roadwayimpactingthe Illinois Tollway. This information is obtained bymonitoringthe TIMS real-time system map, Automated Incident Detection applications, Traffic.com web data, CAD communications, CCTV camera images, State Police communications, and interaction with the media.

Duties:

• Operates various communication systems tokeep in contactwith all agencies involved in traffic situations and incidents along the Illinois Tollway.

• Gathers anddisseminatestraffic conditions along the Illinois Tollway to thegeneral publicby the operation of DMS, and communication with the media.

• Maintains andmodifies, as necessary, a log inventory system of all incidents along the Illinois Tollway including how well particular incidents are handled.

• Undertakes all necessary procedures and operations in the daily opening and/or closing of the TIMS Operations Center.

• Performs diagnostics on all equipmentlocatedin the TIMS Operations Center and equipmentlocatedin the field, and coordinates with contracted maintenance operator in the repair of all equipment.

• Performs all other related duties asrequiredtomaintainthe successful operation of the TIMS Operation s Center.

• Other duties as assigned