This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11885047

Position Overview

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it\'s I-PASS, theMove IllinoisProgram, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.

The Tollway is a user-fee system no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.

Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.

In support of this mission, the System Administrator is responsible for the installation, configuration and maintenance of the information technology infrastructure which requires working with servers, SAN and network switches, storage, software and other technologies to support the organization. The Systems Administrator assists with overall systems administration which requires proficiency in several disciplines.

The System Administrator must maintain and continually improve the environment to provide the highest levels of service to the user base. The Systems Administrator will be required to assess performance of systems to make adjustments, provide capacity planning and growth projections, and perform software installations and upgrades.

The Systems Administrator works both individually and in teams to maintain the operation of various sites. Business operation demands 24/7/365 continuous up time so the incumbent must be able to perform overtime when needed including holidays and weekends. Continuously changing software and hardware platforms require ongoing training and self-directed learning to maintain skill sets. Based on the functions of the Systems Administrator position the incumbent will have Administrative level rights, access to sensitive and confidential information, and must always exercise discretion and maintain confidentiality.

Essential Job Functions

• Performsdailyadministrativemaintenancetasksonservers,storage,networkandallotherinfrastructureequipmentincluding,butnotlimitedto:
  1. Maintainsvirtualizationplatforms
  2. Maintains disaster recovery solutions including replication technologies.
  3. MaintainsdirectoryservicesplatformincludingbutnotlimitedtoActiveDirectory,GroupPolicy,andsecuritypermissions
  4. MaintainsothercoresystemsincludingbutnotlimitedtoO365, Intune, SCCM,SharePointandSQLServer
  5. Assistswithbackupsofallsystems
  6. Createsandmaintainsserverandsystemsdocumentation
  7. Installation,configurationandmaintenanceofhardwareandsoftwareincludingupdatesandpatches
  8. Communications foundation including Microsoft Exchange, Microsoft Teams, mobile devices, and other systems
• Responsible for the deployment projects of new systems (hardware and software):
  • Assists in the Design and architecture
  • Responsible for deployment and configurations
• Supportsinthetrainingofnewsystems.
• Assistswithhelpdeskticketsandend-usersupportwhenrequired.
• MaintainsproficiencywithintheITindustryvia:
  1. Maintainingcertifications
  2. Performs self-study to keep abreast of new software and hardware technologies
• Attendstechnicalconferencesandseminars
• Performs and assists with other departm ntal duties as required including project work or long-term items