This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12352271

Position Overview

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it\'s I-PASS, theMove IllinoisProgram, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.\ \ TheTollway is a user-fee system no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.\ \ Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.\ \ In support of this vision, the Security Operations Specialist plans and coordinates activities relating to the protection and security of Tollway assets, employees, and others; provides program support with security video monitoring systems. Monitors and analyzes video equipment and software utilization and reliability to identify and define problem areas. Provides input in coordinating the construction, modifications, and upgrades of all video systems including purchasing and testing of equipment and replacement parts. Interfaces with other agencies, vendors, and manufacturers technical support personnel resolving issues or identifying areas for future upgrade. Reviews, interprets or develops communication policies and procedures.

Essential Job Functions

The Security Operations Specialist utilizes the Tollway security video monitoring systems, operating systems, and desktop applications to create a more safe and secure working environment. The duties of the Security Operations Specialist include, but are not limited to, the following:\

• Plan,examine,analyze,evaluate,andoverseetheTollwaysecurityoperations.
• Identify and resolve security related issues. Develop and implement alternative methods for security operation improvement.
• Conductphysicalsurveysofpremise security, to include security equipment condition.
• Conductsecurityandvulnerabilityassessmentsof the Tollwayandoffersviable solutions to identified problems.
• Provide security resourcesto the Tollway and make recommendations to best maintain a safe and secure working environment while safeguarding Tollway assets and employees.
• Utilize velocity reports to research any improper access to secure locations, provide research on any alarms received, and review active badge access for accurate and up to date status.
• Provide video review investigations and report findings to various Tollway departments and law enforcement officials, as needed.
• Ensure that the video recorder and camera system are updated and functioning properly to effectively document any theft, damage to property, or policy infractions that may occur on Tollway property with video evidence.
• Secure Tollway facilities by reviewing and monitoring surveillance equipment and devices.
• Assist in investigative responsibilities as needed, to include physical surveillance and monitoring.
• Conduct internal security training and assist in preparation of emergency management and contingency planning.
• Provide Tollway operational security assessments.
• May coordinate with vendors or other staff for required services and issue resolution.
• Update and maintain technical documentation regardi g specifications, system settings, accounts, procedures, plans and/or schedules.
• Review and monitor cameras daily in the Tollway\'s Security Video Monitoring Systems.
• Assist law enforcement and fire officials, and other agencies as it relates to the technical security of the Tollway and/or Tollway personnel.
• Perform other duties of a similar nature and level as assigned.