Job Information
Mercy University Student Financial Services (Financial Aid) Counselor in Dobbs Ferry, New York
Student Financial Services (Financial Aid) Counselor
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Student Financial Services (Financial Aid) Counselor
Salary
$45,000.00 - $51,000.00 Annually
Location
Dobbs Ferry, NY
Job Type
Full Time Staff
Job Number
00382
Division
Enrollment Management
Department
Student Financial Services
Opening Date
03/13/2023
Union Status
Union
Description
Benefits
Job Posting Summary
Process the daily workflow of the Student Financial Services staff; assist with projects and assignments from the Systems Management Operations staff, the Business Operations staff, and the Student Financial Services staff, in an organized and consistent manner as outlined by the Vice President and the Executive Director.
Counsel students and families, detailing the Student Financial Services processes, including but not limited to student admissions eligibility, student aid eligibility, SAP requirements, enrollment requirements, packaging policies, registration & subsequent billing processes, and R2T4 calculations, etc.
Demonstrate knowledge of financial aid regulations, along with registration, enrollment, disbursement, and refund (financial aid related) regulations. Must keep abreast of ever-changing federal, state, and institutional regulations and policies; ensure institutional policies and procedures are updated on a regular and consistent basis; ensure supporting staff is trained as regulations are updated.
Complete Department of Education Verification processes for those selected. Very those with conflicting data. Make appropriate ‘professional judgments’ for those with special circumstances utilizing knowledge of detailed financial aid regulations and related experience. Manage registration, loan certification, and related outreach and processing efforts of subordinate Student Financial Services staff members.
Process daily payment and related receipts; including, not exclusively, book store voucher processes; collect resulting registration payments; issue appropriate receipts; post appropriate payments; issue applicable receipts; reconcile daily receipts; process refund requests and account corrections; sell parking permits; accept payments for special services.
Process daily, term-based, and annual registration-related items, including but not limited to Census processes, NOA review processes, Grading Closeout processes, transfer credit processes, and degree audit processes. Additionally, ensure aid eligibility and payment compliance are adhered as related to registration compliance, including but not limited to R2T4 calculations, return of funds, disbursement eligibility, etc.
Assist with comprehensive registration and graduation-related processes, ensuring timeliness and accurate processing as related to scheduling, transcript request generation, transfer credit processes, grading follow-up processes, graduation follow-up processes, bulletin development, etc.
Perform various tasks as assigned for Enrollment Management activities, such as: Open House, Accepted Students Days, Scholarship Events, etc.
Attend all departmental staff meetings and training sessions.
Perform other duties and projects as assigned.
Qualifications
Bachelor’s degree required; Master’s degree preferred. Minimum of two to three years experience of higher education related experience required.
Must have experience in Banner, and be proficient with the internet, Microsoft Office Suite, and multiple Department of Education software products.
Broad knowledge of financial aid specific and related regulations (federal and state) required.
Demonstrated leadership, interpersonal, written and oral communication, problem-solving, organizational, and presentation skills.
Demonstrated evidence of detail-orientation, customer service orientation, ability to work independently, ability to manage great levels of responsibility required.
Bi-lingual (Spanish) a plus.
Ability to work long hours, including weekends and evenings as required.
Employment is contingent upon a satisfactory background check. Candidates for hire will be required to sign a waiver authorizing the background check.
Ability to travel between campuses is required, along with national travel.
Compensation offered will be commensurate with the educational background and work experience of the individual.
Mercy University promotes a community campus environment. As a result, employment is limited to the following states: New York, New Jersey, Connecticut, and Pennsylvania. Applicants outside of those states or the USA will be required to relocate. Relocation assistance may be provided for eligible moves.
About Mercy
Mercy University is a dynamic, independent, coeducational New York City areauniversity that offers more than 100 undergraduate and graduate degree and certificate programs in six schools: Business, Education, Health and Natural Sciences, Liberal Arts, Nursing, and Social and Behavioral Sciences.
Mercy is the region's largest private, nonprofit, Minority-Serving Institution , proud to serve a student body that is highly diverse. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been ranked nationally among top colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU) and by Excelencia in Education, earning their prestigious Seal of Excelencia for intentionally serving Latino students.
Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology , and Business. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020, and 2022.
Mercy is committed to offering an inclusive learning environment to help a diverse student body set a course for their future. To support its student body, Mercy has been awarded a number of federal grants which enable us to better develop and deliver education to our students.
Mercy’s student body reflects the rich diversity of the New York metropolitan area. Enrollment, including full-time and part-time undergraduates and graduates, is approximately 8,800. Mercy students learn oncampuses in Dobbs Ferry, the Bronx, andManhattan as well as online.
At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.
Our Mission:
Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high-quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.
EEO Statement
Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.
As part of this commitment, Mercy University will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact The Office of Human Resources at (914) 674-7839, Option 6 or via email atHR@mercy.edu.
The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the organization. Mercy is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.
Campus Safety
Mercy University is committed to providing a safe and welcoming environment for all. Information regarding campus safety can be found here. (https://www.mercy.edu/media/annual-security-and-fire-safety-report-1042023)
Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.
Health Insurance:
UntitedHealthcare Oxford
In-network and out-of-network plan options
EmblemHealth HIP Prime HMO (Union Staff)
Dental Insurance:
UnitedHealthcare Oxford
In-network and out-of-network plan options
Vision Insurance:
UntitedHealthcare Oxford
Paid Time Off:
Mercy University provides generous leave benefits to its employees.
Disabilities & Workers Compensation Insurance:
Coverage in accordance with New York State regulations
Life Insurance:
Long-Term Disability:The Hartford
Short-Term Disability:The Hartford
Flexible Spending Account (FSA):
Ameriflex
Retirement Benefits:
TIAA
The Mercy University Retirement Plan is comprised of two components:
Deferred Compensation Plan
All eligible employees may contribute to the Deferred Compensation Plan on a pre-tax basis upon joining the University.
Defined Contribution Plan
Eligible employees are enrolled in the Defined Contribution Plan after two (2) years of full-time employment at Mercy University and receive a semi-monthly contribution from the College, based on age and salary. If an employee is under age 36, they will receive a contribution of 3.3% of their annual salary each pay period. If an employee is age 36 or older, they will receive a contribution of 9% of their annual salary each pay period.
If employed full-time for two (2) or more consecutive years by another institution(s) of higher education (college or university), without an intervening break in service within the last twelve (12) months prior to employment before joining Mercy, please submit a waiting period waiver form to Office of Human Resources. The Defined Contribution will begin as of the first day of the month following receipt of the completed waiver form.
Remote Work:
Mercy University recognizes the important role that workplace flexibility can play in an employee’s ability to manage work-life balance.
Learn more about our remote work policyhere (https://www.mercy.edu/media/remote-work-policy-final) .
Tuition Remission: Staff & Faculty
Mercy University provides a competitive education to students and extends that formal education opportunity to employees, and their spouses/domestic partners, and dependents at a reduced tuition rate through this Tuition Remission Benefits Policy for Mercy Employees.
Learn more about our tuition remissionhere (https://www.mercy.edu/media/tuition-remission) .
Tuition Exchange:
We are a member of the Tuition Exchange Program. Employees are eligible to apply for the Tuition Exchange Program after completing two (2) consecutive years of full-time employment.
Employee Assistance Program:
Compsych
Voluntary Benefits:
Allstate Identity Protection
LegalEase
Liberty Mutual Auto & Homeowners
Nationwide Pet Insurance
PlumBenefits
ScriptSave
Working Advantage
Note: The above describes a brief summary of benefits and is subject to change.
Agency
Mercy University
Address
555 Broadway
Dobbs Ferry, New York, 10522
Phone
914-674-7839
Website
http://www.mercy.edu
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