Job Information
Niagara Bottling LLC Logistics Operations Supervisor II in Diamond Bar, California
At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.
Consider applying here, if you want to:
Work in an entrepreneurial and dynamic environment with a chance to make an impact.
Develop lasting relationships with great people.
Have the opportunity to build a satisfying career.
We offer competitive compensation and benefits packages for our Team Members.
Logistics Operations Supervisor II
The Logistics Operations Supervisor II are responsible for supervising a team that supports the execution of logistics occurring in one of Niagara’s designated Supply Chain regions. This team is focused on coordinating all logistics related activities that occur once a shipment is planned to ship to/from Niagara/3PL warehouses to the final destination location. The Regional Logistics Operations team supports logistics needs for both internal and external customers such as Niagara shipping offices/warehouse staff, Customer Service, Production/deployment planning, Sales and Carriers.
Essential Functions
Supervising all Logistics Operations and Real Time Solutions team members focused on execution related tasks within designated region such as:
Daily communication/coordination with plants/3PLs/carriers related to the flow of shipments in/out of facilities to the consignee
Carrier Pick-Up Appointment changes and coordination
Order/Shipment Source Location changes and coordination
Trouble shooting system issues impacting orders that need to ship
Dock Schedule Appointment Management of all Niagara facilities in the region
Tracking critically identified shipments with ability to provide truck status to customer service representatives in a timely manner
General exception management and issue resolution
Escalation to leadership team when appropriate
RMA support and resolution
Building and maintaining relationships with key relevant parties for designated region:
Customer & Customer Operations team
CPU & Niagara Procured Carriers
Niagara plant teams
Customer Service team members
Planning team
Niagara Sales team
Lead on reporting/publishing day to day operational success metrics to leadership
Collaborating with cross functional supply chain leaders to resolve issues and provide logistics related solutions
Working with Logistics Operations Manager to develop processes and standards for communication between all impacted parties and the execution team
Maintaining and updating all critical job relevant SOPs
Setting schedules for appropriate coverage, approving time cards and provide coaching on performance and attendance issues
Training new employees and identifying and coaching through performance issues
Partnering with Logistics Operations Manager to create a development plan for team members
Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice.
Qualifications
Minimum Qualifications:
4 Years – Experience in Field or similar manufacturing environment
4 Years – Experience in Position
4 Years – Experience managing people/projects
*experience may include a combination of work experience and education
List if any travel is required using percentage of time:
5% - on average travels only a few times a year
Preferred Qualifications:
6 Years– Experience in Field or similar manufacturing environment
6 Years – Experience working in Position
6 Years – Experience managing people/projects
*experience may include a combination of work experience and education
Competencies
This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:
Lead Like an Owner
Identifies safety issues and takes prompt corrective action
Coaches/corrects unsafe team behavior
Effectively prioritizes quality, productivity, and cost
Encourages honest feedback from direct reports, peers, and up-line manager
Uses customer feedback to improve service levels and internal/external customer relationships
InnovACT
Understands the concepts of process consistency and waste minimization
Modifies goals based on changing business needs
Promotes sharing of opposing viewpoints
Find a Way
Anticipates problems and opportunities within functional area, and recommends proactive solutions
Uses technical knowledge to coach team performance and educate others
Leverages technical know-how to solve challenging problems
Encourages and models teamwork to demonstrate behavioral expectations for Team Members
Builds relationships up, down, and across effectively
Empowered to be Great
Provides effective coaching and feedback to improve individual and team performance
Provides positive recognition for Team Member results
Assigns responsibilities to maximize team strengths
Resolves team conflicts with a calm demeanor and skill
Effectively communicates team and individual expectations and follows up appropriately
Education
Minimum Required:
Associate's Degree
Preferred:
Bachelor's Degree in (Supply Chain) or other related field
Certification/License:
Required: N/A
Preferred: N/A
Foreign Language
Required: None Required
Preferred: None Required
Typical Compensation Range
Pay Rate Type: Salary
$77,796.00 - $112,805.00 / Yearly
Benefits
https://careers.niagarawater.com/us/en/benefits
Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.
Niagara Bottling, LLC has been family owned and operated since 1963. Niagara is a leading bottled water manufacturer in the U.S., supplying major retailers across the nation. With incredible growth over the past several years, the career possibilities at Niagara are endless!
Niagara’s culture is fast-paced, innovative and intensely collaborative. Our Team Members are passionate, driven and always find a way to get the job done. We work hard and play hard while staying true to our family atmosphere.
From competitive benefits and retirement options to educational reimbursements, ongoing training courses and exciting career advancement opportunities, at Niagara we truly take care of our Team Members.
We hope that you consider joining our Niagara family!
Niagara Bottling LLC is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.