Job Description

Pinnacle’s promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence

Shift: Monday-Friday 0630-1500

General Responsibilities

Managing a team to ensure timely and cost-effective deliveries.

Key Duties & Responsibilities

Operational Functions:

• Managing a dispatch team that schedules and coordinates deliveries and pick-ups.

• Ensuring that data related to deliveries and shipments of freight are entered timely into tracking software.

• Managing customer service satisfaction by providing updates on ETA and location of drivers.

• Tracking delivery progress of shipments.

• Managing the zoning of driver dispatches to ensure they are cost effective routes. Administrative Functions:

• Keeping records of all goods shipped, received, and stored.

• Managing and tracking detention times accurately per shipment.

• Requirements

• LTL, Local, and Linehaul Knowledge.

• Deadline driven thorough knowledge of the LTL and Linehaul.

• Excellent communication skills – written and verbal.

• Excellent time management.

  Disclaimer

  Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at-will rights at any time.