Description

Who We Are

Corvias’ property management philosophy is simple. We take a holistic, “resident first” approach to housing and maintenance so our partners can focus on their core mission, whether it’s educating students or maximizing military readiness. For more than 20 years, we’ve used that approach to create safe, high-quality places to live, learn, work and interact for our partners’ residents throughout the U.S. If you want to contribute to a team dedicated to making a difference in the lives of the people we serve, we’d like to talk to you. Corvias can help you build a rewarding career that values superior customer service skills, innovation, and hard work. We’ll also provide you with abundant opportunities for professional growth and giving back.

How You'll Contribute to the Team:

Under the direction of the Facility Director, the maintenance supervisor is responsible for all physical operations, preservation, and maintenance of the asset in accordance with policies and procedures of the Company. The primary objective is to provide a quality living environment for residents and to establish positive, productive working relationships with team members and vendors. Must be proficient in most areas of maintenance to include plumbing, electrical, appliances, and carpentry to formulate training programs as necessary.

Primary Responsibilities Include:

• Provide high quality customer service to all residents by responding to maintenance requests in a timely and professional manner, maintaining a clean work space in the residents’ home.

• Ensure the maintenance of the highest standards of customer service through prompt response times and quality home maintenance in the Community team.

• Assign jobs to maintenance technicians as needed, provide guidance as appropriate.

• Use and follow safety guidelines for tools and equipment and demonstrate on a regular basis operational knowledge of these products.

• Effectively train, organize, and support maintenance technicians as a working supervisor assisting in all maintenance projects, repairs, and Community activities.

• Process all maintenance orders and maintain adequate inventory control within budgeted guidelines. Forecast potential expenses based upon the current operating conditions in the Community for budgeting purposes in conjunction with the Community Manager.

• Efficiently and effectively schedule maintenance personnel, work orders, and make-ready activities including the move-in/move-out inspections, as well as the 24/7 emergency maintenance schedule.

• Assist in the creation and implementation of an effective preventative maintenance plan under the direction with management.

• Monitor compliance of Company policies, procedures, and regulations.

• Complete all work orders and home turnover within established time guidelines, budgets, and required quality standards.

• Solicit and evaluate maintenance contract proposals, implementation and supervision of work safety program, ordering of all maintenance supplies through an approved purchase order system, maintenance supply inventory control, maintenance of all Community equipment and vehicles.

• Other duties as assigned.

Role Specific Requirements Include:

• High school diploma or equivalent required, college courses or technical school training strongly preferred.

• Industry relevant or trade certifications/licenses preferred, but not limited to, HVAC/CFC, CAMT, journeyman plumbing/journeyman electrical.

• 4+ years of direct property maintenance experience is required, preferably in a multi-family environment.

• 4+ years directly supervising a team of 4 or more.

• Proficiency in Microsoft Office.

• Ability to utilize RealPage, YARDI property management software.

• Proven knowledge and success in the specialties of electrical, plumbing, HVAC, appliance repair, carpentry, landscape maintenance, lock repair, construction and OSHA standards is required.

• Strong interpersonal skills, leadership ability, conflict resolution and staff development is required.

• Required to provide and maintain own basic hand and power tools related to work requirements.

• Valid driver’s license is required.

Competencies:

Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.

Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.

Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.

Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.

Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.

Exceptional Benefits for Exceptional Team Members

As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.

Corvias employees are eligible for:

• A choice between two benefit-rich medical, dental and vision plans

• 401(k) with immediate 100% vesting and up to a 4% contribution match

• Generous paid time off that increases throughout your career

• 12 paid holidays

• Paid time off to volunteer

• 100% paid life and AD&D insurance

• Company paid short-term and long-term disability coverage

• Parental Leave

• Military Leave

• Flexible Spending Accounts (Health and Dependent Care)

• Complimentary Employee Assistance Program

• Tuition reimbursement to support growth and development

Corvias Corporate Services, LLC (the “Company”) does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws.

Learn more about Corvias’ External Recruiting Policy (https://s3.amazonaws.com/cor-humres-public/External+Recruiting+Policy.pdf) .

Learn more about Pay Transparency.

Qualifications

Education

Required

• High School Diploma/GED/Equivalent or better

Preferred

• Some college or better

• Technical/other training or better

Licenses & Certifications

Required

• Driver's License

Preferred

• Facility Mgmt Profnl

• OSHA 30

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)