Overview

Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment & participation of tasks involving all other assigned activities

Responsibilities

MAIL/PACKAGES/POUCHES

• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations

• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)

• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Deliver incoming overnight packages within established time frames

• Log outgoing and incoming items as required and review for accuracy/completeness

SUPPLIES/COPYING/FAXING

• Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)

• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc

• Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs

• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings

• Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary

• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges

May possibly perform any of the following functions at the direction of the Site Manager:

• Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee

• Provide reception work such as answering telephones, taking messages and greeting visitors

• Move boxes, supplies or furniture; replace light bulbs

• May be requested to perform document scanning

• Prepare outgoing items for shipping

• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site

Qualifications

• High school Diploma or equivalent

• 2-4 years’ experience working in a mailroom or professional office environment

• Basic knowledge of metering, weighing, logging and other shipping procedures

• Ability to use personal computer for basic tasks

• Ability to perform more complex functions of the various equipment and systems used

• Excellent customer service, professional attitude and appearance are a must

• Ability to work overtime & meet deadline

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing

• May lift and/or move up to 50 lbs.

What We Offer:

• Competitive pay & benefits!

• Comprehensive training and development programs that prepare employees to advance from within.

• A company focused on creating a positive work and client environment.

• Employee discounts on entertainment, products, and services nationwide!

Come Join Our Team!

Job Locations US-MI-Livonia | US-MI-Detroit

Posted Date 6 days ago (11/24/2024 8:51 AM)

Requisition ID 2024-18879 # of Openings 1 Category (Portal Searching) Customer Service/Support Position Type (Portal Searching) Regular Full-Time