Position Summary:

Interacts with patients/families in a caring and professional manner to schedule all

Infusion

Center

patient appointments. Schedules

Infusion

Center

patients’ appointments for other ambulatory services according to established guidelines.

Responsibilities:

• Schedules and reschedulesInfusionCenterpatient appointments according to scheduling guidelines. Insures that patients received notification/calendar and understands appointment schedule.

• Obtains and updates necessary demographic and related data according to policies and procedures.

• Interacts with administration,InfusionCenterand Clinic staff to identify and problem solve complex scheduling issues.

• Interacts with financial services staff to provide information needed to secure reimbursement

• Proficient in computer program applications, knowledge, and skills.

Qualifications:

• Bachelor’s degree,and/or scheduling experience required.

• Minimum of 2 years of health care and/or customer service experience.

• Strong interpersonal skills.

• Excellent verbal and written communication skills.

• Proficient in computer program applications, knowledge, and skills.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans